ShopRite of Colonie is part of the ShopRite family, a network of over 270 stores serving communities across several states. Each ShopRite store has its own unique character, as they are individually owned and operated by fifty families that make up the Wakefern Food Corp. Customers appreciate the store's nice, clean atmosphere and wide selection of products, including the company's own exclusive quality brands like Bowl & Basket and Paperbird. The store is known for its excellent prices on food, friendly and knowledgeable cashiers, and convenient gas station on-site. Customers can easily get in and out without long waits, thanks to the efficient service. However, some have experienced issues with the store's grocery pickup service after 5 PM. Customers have reported waiting for extended periods without anyone coming to assist them, leading to a frustrating experience. The store management is aware of this problem and is working to find a solution to ensure a smoother pickup process for customers during designated time slots. Overall, ShopRite of Colonie is a well-liked grocery store that offers a great shopping experience with its wide selection, competitive prices, and friendly staff, though improvements could be made to the pickup service to better meet customer expectations.