The Tile Shop is a popular destination for those renovating or decorating their homes, offering a wide selection of high-quality tiles including porcelain, glass, ceramic, travertine, and natural stones. Established in 1985, the company has grown to over 100 stores, with associates who travel globally to explore the latest styles and innovations in tile materials. Customers frequently praise the store for its beautiful displays, variety, and helpful staff. Many customers have had positive experiences working with staff members like Afton, who is recognized for her patience, knowledge, and helpful advice. She assists with selecting the right tiles, providing suggestions, and even helping with design ideas to ensure customers find the perfect match for their project. The staff is described as professional, friendly, and accommodating, often going above and beyond to support customers, whether by canceling orders or making recommendations. The store is appreciated not only for its quality products but also for its excellent service and the inspiring vignettes that help customers visualize their projects. Customers have found the process of choosing and ordering tiles to be simple and enjoyable, making The Tile Shop a trusted choice for home renovations.
The store in Albany, NY was fantastic. Andrea had great design ideas and was extremely helpful and accommodating through the whole process. I would highly recommend the store for any tiling projects.
June 2026
Afton has been amazing. They made that part of the remodeling project easy!
May 2026
Afton helped plan our shower tile project and did a wonderful job. She was very friendly and informative, guiding us through the various decisions that accompany any tile project. We will be repeat customers.
