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March 2024 by Shanon Crawford
Very reliable and friendly
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March 2024 by Kimberly R
Convenient location.
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February 2024 by Alice Zhang
Oh, the UPS employee handling my Amazon return was a real gem. Their level of unhelpfulness reached new heights, and the added bonus of sarcastic remarks truly elevated the experience. It's like they've mastered the art of customer service with a side of sass. A standing ovation for turning a simple return into a theatrical performance!
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December 2023 by richard barrett
I print my own labels and package at home.. the rest is very easy with ups and very friendly staff
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December 2023 by Sabrina McKay
These clowns told me I had to pay $5 if I wanted my package lol my package that I already PAID for and PAID shipping on!! I’m on the phone with UPS now and they’re telling me there is NO fee!!!!! Hmmmm, shady much??? These crooks better send that package back to Skims! Such thieves! Haha so at the end of ups phone call, they said to go to the store tomorrow and tell them there is “no charge.” Omggggggg this is so frustrating!!!!!!!!!!!!!
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December 2023 by Kevin
I received my Amazon item in manufacturers box. So I should be able to return it in manufactures box.
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August 2023 by Trisha
They close before their stated closing time. I eushed to get there before closing today and watched the employee lock the door and shut the lights off before 7. I'm sorry I only got there 5 minutes before closing, but it's very difficult with work and traffic to make it. Should have at least stayed open until 7:00 as they state
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June 2023 by Emily Chaires
I went today to drop off stuff from Verizon the women just kept going on and on and I said ma’am pls stop talking a minute I was on phone trying to ask daughter about label . Then the guy literally chases me outside yelling at me even to my car and got right in my face as if to attack me , the aggressive nature was unsettling . All I said was ma’am pls stop talking and then was on phone with daughter I originally apologized until others said he shouldn’t have ran out store yelling at me and coming to my car , I am gonna take this further and luckily I recorded him on my phone be careful there women and man very aggressive but I do apologize for saying ma’am pls be quiet , I walked right out with no confrontation
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June 2023 by Shaneasha Delifus
There a bit far but there good a small location not too crowded and respectful witch if I don’t understand they will help me with the situation or product.
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May 2023 by Anthony Quinones
The assistance was top-notch. I went there to send some broken earbuds to the manufacturer and the young lady there hooked me up and was very helpful, courteous, and professional. She made the whole process seem like a breeze.
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April 2023 by Nunya
The UPS store at 1843 Central Ave. has incompetent liars working there. Do not trust any documents or packages to them. I was promised two day delivery, and paid for it, but according to the tracking number it will be 5 or 6 days before the envelope is delivered. I will incur penalties and late fees because of UPS' blatant lying and incompetence. They are no better than the post office. Avoid this location, and their businesses altogether.
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March 2023 by jake R Brown
If you see a line out the door and a young guy named alex at the register. Just know that he is as fast as lighting and you be at the front in no time. Hes quick and Profesional. Knows how to do his job!!! Good hiring this guy UPS
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February 2023 by Libby McGinn
I've been going to this UPS store since 2012 and it consistently has efficient service and above-average customer service. Keep up the good work!
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February 2023 by Roberto Sgueglia
Saturday, Jan 28 at 2:24PM the employees locked the door ahead of time to not deal with any customers prior too close. 2 customers were at the door. FedEx would never. Poor staff working there.
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January 2023 by Natalie Tsoi
Turned me away for a Samsung Return process (Pack and Ship) that clearly can be handled by them. Managed to get it sorted out at another The UPS Store on New Loudon Road. I would recommend going to that one instead.
