The Home Depot in Smithtown, located at 65 Crooked Hill Road, is a helpful and friendly store serving the Commack, NY community. It offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies for home improvement and gardening projects. Customers appreciate the knowledgeable staff who provide expert advice and support, whether for DIY projects or professional work. Several employees stand out for their helpfulness, including Tim, the garden manager, who assisted with fitting a BBQ into a car, and Ann Marie in the flooring department, who offered excellent service. The store also features efficient cashiers like Olivia, who handle transactions with courtesy. Customers generally have positive experiences, praising the store's helpful team and good service. However, some mention inventory issues, as items are sometimes not available despite showing as in stock in the system, highlighting a need for better staff training and more experienced personnel. Overall, The Home Depot in Smithtown is a reliable place for home improvement needs, with friendly staff dedicated to assisting customers.
Theresa at self checkout was a lovely person to be around she helped me out when I needed a part at a weird time. Lol Thank you so much Theresa
June 2025
We shopped at the Crooked Hill Rd store and bought a bbq. We had the help of Tim the garden manager and he could not have been more helpful! He helped my husband try to fit it every way possible - then took off one of the side tables so we could fit it i our car! Such a very nice man!
June 2024
Jimmy (Jim) was very helpful in helping me find certain items.
Chris at the self checkout was great too.
Nice group of employees at this Home Depot location.
5 Stars......you deserve it. Keep up the good work
