The Home Depot in Smithtown, located at 65 Crooked Hill Road, is a helpful and friendly store serving the Commack, NY community. It offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies for home improvement and gardening projects. Customers appreciate the knowledgeable staff who provide expert advice and support, whether for DIY projects or professional work. Several employees stand out for their helpfulness, including Tim, the garden manager, who assisted with fitting a BBQ into a car, and Ann Marie in the flooring department, who offered excellent service. The store also features efficient cashiers like Olivia, who handle transactions with courtesy. Customers generally have positive experiences, praising the store's helpful team and good service. However, some mention inventory issues, as items are sometimes not available despite showing as in stock in the system, highlighting a need for better staff training and more experienced personnel. Overall, The Home Depot in Smithtown is a reliable place for home improvement needs, with friendly staff dedicated to assisting customers.
I came here today and worker Orsbie gave such great customer service. I hope the owner gives workers like him great compensation because he was so helpful and didnt give me any problems at all. Keep up the good work #oneofthebesthomedepots I've ever been.
March 2026
The place was empty so there were a lot of people asking me if I needed help. It was a good experience to compare barbecues. But I ultimately bought someplace else that was substantially cheaper
December 2025
Ramero who worked in the door department was extremely helpful and knowledgeable about the products in his department. He help me make a decision about a door and the knob set that would look good. He was so kind.
