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June 2025 by Adrienne L. Brown
Respectful, courteous, knowledgeable staff; inventory excellent.
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May 2025 by Veronica Gil
On 5/16, my friend and I had an incredibly disappointing experience at the Staples in Commack, NY. We came in to print a poster for a business project, but were met with blatant rudeness, condescension, and dismissive service from an associate who made us feel racially profiled and unwelcome.
Despite asking for help (as it was our first time using these services), we were repeatedly brushed off, given inconsistent pricing, and denied basic assistance. While other customers were treated with kindness and care, we were met with hostility and a shocking lack of professionalism.
Staples, this is unacceptable. No customer should feel humiliated or disrespected in your stores. I’ve submitted a formal complaint, but I’m also sharing this publicly to bring attention to how important proper customer service and training are—especially in diverse communities.
We expect better!
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April 2025 by Mary Peck
outstanding and courteous service
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April 2025 by Teresa Haft
Extremely accommodating and professional.
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April 2025 by Marie C
Helpful staff.
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April 2025 by Jack Simon
Azi is very helpful!
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April 2025 by Denise Grattan
They had exactly what I needed they were fast, courteous, and whole process was very easy
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August 2024 by Kelly Campbell
Fast helpful knowledgeable staff.
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August 2024 by Bee
The employee that helped me at checkout was friendly. She offered to bag my items. We spoke about how much money I saved by purchasing the items early and on sale. Very professional.
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July 2024 by Paul C
The price of the item I wanted said $34 when I told the salesman that your website said it was $20 he gave it to me for that price
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July 2024 by LINDA QENDRO
friendly & helpful in Commack
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July 2024 by Danielle Lagnese
Staples is phenominal
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July 2024 by Nancy Gianakas
Good price. Ease of use of website. Free and fast delivery.
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June 2024 by Spiro Litsas
Great customer service experience
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May 2024 by Anne Mateer
I recently shopped at Staples and the item I wished to purchase was moved to a different aisle. An associate was in the aisle putting random items back on shelves when she stopped and guided me to the item I wanted. Most times when confronted with this type of a problem, the associate just points or calls out the direction I should go in. I have had this experience before at Staples by another associate. The staff is very helpful.
