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February 2024 by Sarah Bammi
This store has great customer service and excellent communication with the difficulties that I was facing! Tyler was a great help and did a good job with explanations… I left very satisfied!!
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February 2024 by PATRICIA McHugh
Rose was very helpful and knowledgeable, definitely recommend!!
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February 2024 by mary finchum
They don't know what they're talking about. Their customer SVC sucks. I went there asking for a promo I was told about on the phone with customer service and they gave me a hard time. They couldn't find it or me in their system. Not my 1st bad experience with this store. But this will be my last bad experience, I'll never go back there again.
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February 2024 by evslevy
Horribly run store, clueless associates, visited 3 times couldn’t complete a simple upgrade transaction - Tyler was no help at all. Stay away.
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November 2023 by Tina Morrison
Stellar staff and always a great experience at this location! Love T-Mobile!
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September 2023 by Manuel Pineda
The employees are very knowledgeable and friendly. The manager Asim is an amazing person he helps me out every time I stop by with any issue about my phone or account. Never disappoints.
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September 2023 by Asim Baig
all team is vary knowledgeable and friendly definitely recommend to friend and family
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May 2023 by Kim Lee
Great customer service. All the employees were kind and very helpful. Solved all my questions and even lowered my bill. I definitely will be coming back and doing all my business here.
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May 2023 by Gaming Review Geek
I came here to upgrade my phone, everybody was so nice…. They helped me choose the best deal and saved me hundreds of dollars!!! I Definitely recommend these young people at this store!
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May 2023 by Gary Rosenthal
The staff was very helpful and courteous. I would highly recommend this store.
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May 2023 by Victor Lopez
Great store honestly the people there was very friendly and knew what they was doin
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May 2023 by Frederika Janke
Rose was so helpful, she's amazing
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April 2023 by Matt Radin
They were so much better than my prior Carrier that I'm so happy I changed.
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October 2022 by Edwige Oyouba
The worst and dishonest people ever. They only wanted to sell whatever they had in the store and did not pay attention to other details. Now we lost access to tots of data, they promised to fix it, but they never did. They only want your money. Worst and rude.
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September 2022 by Kristen DeKenipp
If I could give this store 0 stars I would. My husband went into the store on Jericho Turnpike two days ago. My son's phone was not receiving incoming or outgoing calls or text messages. Nick looked at his phone gave my husband a great deal. Nick was extremely nice seemed to really care. When it came to charging to the card it would not go through Nick said 8 the store closes so computers shut down it was 8:30. So I went in the next day same thing happens and it's not our bank cards because we just used them prior to that. He says I don't know what is going on supposively call his manager says to me can u come back later we will figure it out. Well never called me back called twice still did not know the problem said he would call back at 6 he never did. So my husband and myself went to a different T-Mobile store and would you know same deal and in and out in a half hour. I told two different T-Mobile stores the story they could not believe it apparently this store runs on commission and was not happy I guess with the commission he was getting from my sale. Very disappointing and will tell others who I know need phones not to go here. Terrible way to treat your customers
