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February 2024 by Eli Friedman
Do not use they over charge and do not honor their word they towed my car and told me that I can pay online than I sent my tow truck to pickup from the city they would not honor there word I had to beg my tow truck guy to lay out the money or drive 3 hours to come pay the bill
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February 2024 by This Functional Family
Above and beyond! Thank you guys so much for always going out of your way for those in need!
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January 2024 by John S. Elfrank-Dana
First took my daughter's car there. Mysterious engine light popping up. They diagnosed correctly, but told us it would be covered by Mazda. That saved us some money. Just took my car in for spark plug change. Service was efficient in all ways. Glad to have a shop I can rely on.
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January 2024 by Stephen Leonard
Everything about my experience with repairing my vehicle went smoothly. I highly recommend Congers Collision. The staff worked closely with my insurance company with estimate and kept me informed along the way.
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January 2024 by Amanda Breslin-Funiciello
Husband hit a deer doing 60 with his alumiduty. Front end was smashed and scratches everywhere. Congers made it all look like it never happened. Truck came back absolutely perfect. Friendly staff and a nice waiting area with a coffee machine.
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January 2024 by DeKira Fevrier
Super fast friendly AAA told me my towing technician would come to me in a 1 hour and 35 minutes. Josh came within 25 minutes. Totally recommend.
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January 2024 by William Stila
Communication was fantastic and car was completed ahead of time! Very professional and they returned the car spotless inside and out!!
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January 2024 by Matt V
I was having an issue with my Dodge Ram where it wouldn’t start unless it was jumped and even then it wouldn’t stay running. I used my AAA membership and Congers Collision employee Jeremy came to my home a few times throughout the week to jump start my truck while I attempted to figure out the issue. When I could not find a solution myself but did not want to get my lifted truck towed, he was nice enough to give me a jump start and then follow me to my usual nearby mechanic a couple minutes away incase the truck died while on the road, and then he even offered to give me a ride back home all on a rainy and cold Sunday morning. 5 stars
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December 2023 by Patricia Bradford
Came to the rescue for a flat tire. 5 min to put on the spare. Excellent service!
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November 2023 by Nash W
This company steals vehicles in the middle of the night illegally off his daddys properties. (Apartments) Its no wonder the owner, *************************, was fired from NYPD after 5 years!! Holding mine hostage at $2400 for a tow. I never once received a notice there was a problem and have my property managers permission to park here!!
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November 2023 by linda uko
Congers collision’s customer service is horrible. First they tried to charge us storage fees while we were waiting for them to quote us for a service. Because we had the car there for a while, in the process of trying to figure out what to do, the storage Fees were approximately $1500. ( it would be been nice for them to disclose that they were charging us $55 daily for a storage fee but we’ll assume the blame for that). They discussed keeping the car to pay off the cost. We decided to pay off the storage fee bill and not give them the car because this car was my first car I won on wheel of fortune about 7 years ago and I would rather donate it to a cause or someone in need. In the process, we didn’t know that they already removed the plates. When they finally towed the car back (which was also such an ordeal to coordinate), they towed it back without the plates unbeknownst to us. We called them to bring the plates because we never authorized them to remove it. They said they took it off because we were going to hand it over to them. We NEVER agreed to them and actually told them to wait first and let it be discussed. We told them to expedite sending the plates because we were paying insurance on the car and having no plates in our compound will get the car towed. They never apologized for removing the plates without our permission and also became very nasty and rude. We told them we would not be able to pick up the plates and that it was their fault it wasn’t on the car. After calling them constantly, they finally mailed the plates over two weeks later. I had to tell the cops not to tow the car. This is such horrible customer service and they shouldn’t have removed the plates and if they realized that they didn’t return the plates upon returning the car, why not just send it back expeditiously, but they were rude.
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November 2023 by Samantha Marks
My parents were in a bad accident and Congers Collision was AMAZING throughout the entire process. From helping the fire dept with the flipped car to the next day when I needed to go back to get some of their belongings. The second I stepped foot in the office every single employee asked how my parents were. I don’t wish anyone to find themselves in this position, but if you do, know that Congers Collision is the best of the best. Thank you for everything.
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September 2023 by Kevin Wheeland
I could be totally wrong about the company. In the past when AAA has shown up I sense that they really wanted to help me. This time the guy did not seem very interested in helping. He may have been correct that with ladders it was a commercial vehicle and AAA did not cover it. What I was hoping for was possibly helping jack the car up to try to get off the spare or some type of help. Again, I may be totally wrong on this company. I called another tow company and they seemed very interested in helping and had a very reasonable price. the other 10 times I have used triple A over the years they seemed like they wanted to help. They are also very expensive for tows.
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September 2023 by Michael Engelmann
Did a great job and it was finished when promised. They were very flexible with scheduling. I’m very happy and recommend them. Car came out perfect
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August 2023 by Judy McAleer
Brought car in July 12 2023 for service engine light was on.they charged me $400 fo a vent valve and light was on one week later .again. Return car next day and said I need a catalytic converter for $1500 plus when I asked why’ didn’t you r tell me that last week they said oh that code did not come up. Good thing I dodygo back did not need a converter.they may be good for collision work and towing but don’t know much about automotive work. I am senior woman and they certainly took advantage of since I am female.would not recommend this place did nothing for me with reducing the price or trying to help ladies don’t bother to go thereServices: Exhaust
