“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“I always go to this UPS Store for my Amazon returns because they are conveniently located and they are very efficient in taking my return and I get the refund from Amazon the same or next day.”
8:30AM - 6:30PM
246 B Livingston St, Northvale
Mailbox Centers
“I’m confused by the bad reviews. I go there all the time, have for years now, and everyone is always kind, not just to me, but to every other customer while I have been there. Even when I have made mistakes with my Amazon returns, they have always been gracious about explaining things to me. Every UPS store I have ever been to charges for packing something for you if it’s not “no box no label.” The woman who works there helped me with color prints for my classroom, and when they didn’t come out right because I had sent them in the wrong format, she happily reprinted them free of charge. Maybe the poor reviews are from people who don’t like that the workers wear masks? Or they don’t like ever being told no, even if it’s done politely? Or there’s another reason, which I suspect but won’t post here? Whatever your issue, I simply don’t believe that these nice people were rude like some of the stories here say.”
8AM - 6:30PM
228 NY-59, Nanuet
Mailbox Centers
“I had a pre-paid UPS package to mail. I don't send a lot via UPS so I found them via Google Maps. There was a line, but it moved really fast and the staff was great at helping people fast without rushing them. Many of us were just dropping off and needed shipping receipts but there was one person who was getting help packing things.”
“Namish & Camilo are the best! Top tier customer service! They stayed 15 minutes AFTER the store closed helping us pack up and ship our items. Best service ever, 10/10.”
8:30AM - 6:30PM
923 Saw Mill River Rd, Ardsley
Mailbox Centers
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
“My UPS store is located in Congers, New York. As soon as you walk in you get a good feel. Staff is knowledgeable, professional and courteous. Always friendly and welcoming.”