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January 2021 by Bazil Ny
Good postal service
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July 2020 by Basil NY
Good postal service
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November 2018 by Willkommen König
Being a small post office in a hamlet too small to be a village, town or city, gives makes 10920 the place where "everybody knows your name". If you have a post office box, when you ask for your mail, 80% of the employees already know your name and box number (every organization has a bonehead). I have walked into the post office and my packages were ALREADY on the counter because the clerk saw me through the window and before I entered the building had retrieved my packages.
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November 2017 by Willkommen König
Being a small post office in a hamlet too small to be a village, town or city, gives makes 10920 the place where "everybody knows your name". If you have a post office box, when you ask for your mail, 80% of the employees already know your name and box number (every organization has a bonehead). I have walked into the post office and my packages were ALREADY on the counter because the clerk saw me through the window and before I entered the building had retrieved my packages. Speaking of postal boxes, one of the perks of 10920 is that unlike most post offices, your postal box there is available 24/7. So you can ALWAYS get your mail, day/night/weekends or holidays. Service like this cannot exist anywhere except in a small post office where most of the clerks care. And it goes both ways. The postal clients know the clerks and ask them how they are... and it's not just something to say. The hamlet cares about the clerks. They are personable and efficient to the best of their ability and training. They earnestly try their best to give good service. It is not uncommon though to find that postal carriers THROUGHOUT the postal system make mistakes on occasion. In MOST post offices it is BECAUSE THEY JUST DON'T CARE. Other times is because they just don't know. While the personnel at 10920 are quite knowledgeable, if they make a mistake, it will ALMOST NEVER be because they just don't care. (Don't forget, they do have ONE bonehead there.) This is a post office that cares.
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October 2017 by jaime martinez
Needed to ship out D Batteries.....they told me it had to go out ground (12days)to Puerto rico.....when I checked with Another Post Office(Thiells N.Y.) - They said I Could have Shipped it out next day air...
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July 2017 by Ian Laidlaw
Friendly and helpful
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March 2017 by Thomas Litteer
Held a priority and insured package for 28.5 hours before it left facility. Dropped off Monday at 1:15 PM didn't leave until Tuesday at 5:45 PM. No reason for such ineffiency in today's day and age, especially when USPS receives more than 250M in funding.
