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December 2023 by Christopher Spoehr
I was home, missed a delivery because the delivery driver couldn’t be bothered to ring the doorbell, 3 days later I still don’t have my package.
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August 2023 by FiveFingerGorilla
It's a distribution center or large hub for rerouting all you fedex goodies. Nothing bad but nothing overly glamorous about it.
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April 2023 by Kelly Budd
They delivered my package to the wrong house and won’t let me speak to a representative. They have some ANNOYING robotic answering service that I can’t get past
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December 2022 by Shay Hubanks
Very very poor facility. They delivered my package to an address in a different town with a different street name and everything. Now I can't get a follow up on my open case.
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September 2022 by Michele Kara Loveria-Wallen
So there is no way to talk to a human within giving tracking numbers. I want Hyman conversations! My package was delivered sowhere but not here. We've been waiting for it all day!
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September 2022 by Sumaia Banat
I stayed at home the whole day just waiting for an important document because it was delayed twice due to “ no one is there to sign” .. well how I will know if I didn’t receive a call or message or even a knock on the door !!! Should I sit on the front door of the building for the entire day !!
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May 2022 by Mandi “TabbyCatt” L
After waiting a horrific amount of time for a package, I was so, so thankful to be able to just pick it up 4 days ahead of when it was now saying delivery would be. Thank goodness!! Considering it would have been sitting at the facility another 3 days and not being delivered for only god knows what reason. Thanks!
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April 2022 by Mandi
After waiting a horrific amount of time for a package, I was so, so thankful to be able to just pick it up 4 days ahead of when it was now saying delivery would be. Thank goodness!! Considering it would have been sitting at the facility another 3 days and not being delivered for only god knows what reason. Thanks!
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April 2022 by Donna Phelps
Tracking stated package delivered at 9:39 A.M. today's date (4/1). It is not at my residence. Where is my package?
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April 2022 by heyitsme girl
Managers extremely rude and disrespectful and racist. Asked why they were so rude towards there workers and there response was they work for us we watch what they do it’s our job. Asked a couple workers how is it working there they said managers are mean and don’t care about there health
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February 2022 by andrea harding
Brought out 7 packages to where they've delivered probably a hundred packages to my from June till now. Said my address was incorrect and could not deliver. My address is CLEARLY MARKED and on a main road. I called 5 times, the first time I was told I'd have my delivery by 8 pm. Fedex refused to make the person who did not want to do their job that day actually do their job, resulting in my not having necessities. No credit, no apology, no reprimand for their lazy driver. Sickening. It stuns me that you can make that much as a driver and not have to do your job when you dont feel like it. This depot and this company are wholly unreliable.
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February 2022 by Christine Avila
Package was to be delivered on Jan 9. Was placed on truck at 7:16am. Item was on truck all day and never delivered. Package was taken back to FedEx in Conklin, NY. Message was sent delayed till Jan 10. Package was reloaded on truck at 4:37am for delivery. Package was never delivered. Package was taken back to FedEx in Conklin, NY for a 2nd time. Message delayed sent again. Now it says will be delivered Jan 11. At this point I believe the driver or assistant stole my daughters laptop. FedEx need to background check their employees better and stop hiring theives.
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February 2022 by Gloria Hancock
Ordered water from Hint Water co. Gave shipping address as my home address. Package was delivered instead to business address which I have not been to in 2 years. I called FedEx, no response from them. Just an automated voice response stating the shipper had to be the one to redirect. Shipper called FedEx on 1/12/22 and was told the package would be picked up and delivered at my home address. This did not happen. The shipper sent another shipment and was PROMISED by the FedEx employee that it would go to my home address. Stated she put in large letters where to ship. Shipment was then delivered two days later to the wrong address again! This time the receptionist denied the package and also the driver the first package. Driver stated that the business address was overriding the home address. Driver took packages and said all packages would be delivered to the home address the next day. What an awful company to try to deal with.
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February 2022 by Ed Burda
Never get my items delivered to my house,don't know if the driver can't read or what.Called FedEx and no one every calls back.
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January 2022 by Eliza P
The FedEx people helped me online, but I am not happy with the results. They told me that my package never moved from this location in New York in 3 weeks, and they said we might as well put in a lost package claim. I assured them I knew my package wasn’t lost. A package that is over 48 inches does not get lost; it gets stolen. They did not answer my concern directly and only said they are very sorry for the inconvenience. I hope that there are cameras all around that please and inside the vehicles to ensure that delivery handlers do not steal peoples packages. This was supposed to be a Christmas gift and I ordered it Dec. 3 and no updates for almost a month. Extremely poor service from this location!
