-
January 2024 by Liz Ranker
Brought my Kia in to South Shore Kia and had a great experience. Staff in the service department were very nice and got me scheduled right away. I had to bring it back because it needed a part they had to order, but in the meantime , they diagnosed a few items that needed to be taken care of- so now my Soul is purring like a kittten! Thank you for such timely and excellent service!
-
January 2024 by Jd87
Traded in my old car for a Kia Carnival. Jonathan was my salesman he was great I told him what I wanted to spend and he made it work. It was a smooth and quick transaction never felt pressured at all. Would definitely recommend.
-
January 2024 by Becca Christensen
Best car buying experience EVER! It’s been a while since I bought a new car but when did everything change? No more spending a whole day at the dealership, no more haggling or finding unknown charges buried deep in the contract, no more high pressure sales tactics. It was easy in and easy out. Not only was the process easy, my salesperson was exceptional…which is undoubtedly what made the process easier. Bailey was attentive, helpful and so very kind. She is such an asset to the dealership and exactly what most people would hope to find in a salesperson. I can’t recommend Bailey and the dealership enough!
-
January 2024 by Aleena Aneela
I had a fantastic experience getting my new Kia Seltos. The team was friendly, extremely knowledgeable, and professional. They made it so easy to come in and get out in my new car with an informative tutorial about all the cool new features and functions. Thanks guys! Definitely recommend!
-
January 2024 by Lori Busch
Great car buying experience! Inventory gave me many options and my sales rep, Jay, talked me through everything. The options were clear and I felt well taken care of. On the day of pick up…everything was as discussed. The finance rep and insurance rep completed this very positive venture. I will definitely return and recommend South Shore Kia to anyone interested in purchasing a new or pre owned vehicle.
-
January 2024 by allison calamia
South shore kia is elite! From the front desk all the way to management. Jason helped me work on numbers for the car I was looking at. He was very sweet and helpful. Eric one of the store managers helped us as well and was great and easy to work with! Dan in finance helped me complete my purchase and made everything so easy to understand. Everyone was wonderful. I highly recommend using South Shore Kia to anyone!
-
December 2023 by Leo Gordon
Brought my car for its first oil change. Arrived slightly earlier than my appointment, was taken in right away. Extremely clean dealership with complimentary breakfast. They also did a recall, which took longer than I originally anticipated. So rather than waiting, they drove me to where I needed to go and called me once the car was ready. They even washed my car. They covered the steering wheel, the seat and the floor mats so that they wouldn't get it dirty while moving the car. I hope this level of service does not change!
-
December 2023 by Isidore Germain
My sales experience here was very pleasant. The sales rep was very not knowledgeable. I was in and out with a brand new car in less than two hours. I got the exact rate which I wanted, and the car model that I wanted as well from my past experience at a Nissan dealership, which kept me there all day they were able to get me in and out very quickly and move the process very quick. I will definitely highly recommend, the sales rep Bailey to anyone who is interested in purchasing a Kia and after my lease is done I will definitely go back and purchase another vehicle .
-
December 2023 by Alan Neihaus
It was a pleasure doing business with South Shore Kia. Everyone I dealt was great. Romelo , the salesperson, was very knowledgeable about the car I selected and took his time explaining all of the features in the car. He was very responsive to my questions and quickly responded to texts and phone calls. I was under time pressure to get a new car since my existing lease was expiring in a few daysand the general manager Michael was able to find the exact car I wanted. He was also extremely helpful in providing me the information necessary to select a vehicle and provided me with good advice. Finally the business manager , Daniel, made it very easy to do all of the paperwork. Everyone I encountered at the dealership was extremely helpful, nice and polite.I normally hate the whole car buying/leasing experience but my experience with South Shore Kia was a pleasure. I can’t recommend this dealership highly enough.
-
November 2023 by Momna Ali
Do not go to this dealership for anything and don’t expect them to treat you with respect if it’s regarding services. I had a horrible experience with the Service manager Paul. He was extremely rude and disrespectful. He does not know how to communicate or listen. I bought my Kia forte 2023 from this dealership in January 2023. I made an appointment for 2pm to get an oil change. I dropped off my car at 2pm and was told my car would be ready at 4pm. It was 4:30pm when I decided to show up to the dealership because I had not heard anything since it was closing at 5pm. When I got there I was told they didn’t do anything to my car because they lost power at 4-4:15pm. I asked why it wasn’t done when I was told it would be ready at 4pm and the power went out after my pick up time. I spoke to Paul and he was so rude. He literally said “i don’t care, if we tell you the pick up time is at 4pm, I should’ve expect it to be actually 4:45-5pm and for it to be late.” I am extremely disappointed and regret buying a car from this dealership. They are rude and don’t value our time or prior commitments.
-
November 2023 by Kris Bartul
Competitive pricing led me to this gem of a dealership, but their customer service is what sets them apart. From the first call with Axel through signing the contract, everyone we worked with was friendly, professional and efficient. Positive, smooth car buying experience!
-
November 2023 by kick flip
Just left the dealership for the third year in a row these Sales people are excellent, especially Jay. Jay has helped me several times in the last 3 years. Got me into beautiful car and it's a good deal. I'd advise anyone in any type of credit situation to come see Jay.Chris barrios
-
November 2023 by Jayne Aiken
South Shore Kia has amazing customer service. I have been doing business there for years. My sales person Jay made sure I found the vehicle that suits my needs and was very professional and informed about Kia vehicles. I highly recommend this dealership!
-
November 2023 by Claudia Cuellar
I had such a smooth transition!!! This is my first new car purchase and I was very nervous. I was treated with care and patience. Everyone was nice and professional. Would recommend South shore auto to everyone!
-
November 2023 by Sierra Harland (Yuks)
The people are welcoming and the space is clean - most of all service was thorough and quick! Mr. Parra was helpful, and shout out to Stanley for the lift.The online scheduling for this location also works whereas other Kia dealers that are closer to me don’t have online scheduling and rarely even pick up the phone.
