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November 2023 by Devan Roussos
these people are lowlifes, made me drive 10 minutes after ordering on app, charged my credit card and wouldnt give me my food. The next day me and my son were charged on our credit cards for 4 times in CANADA. Had to notify fraud dept at Discover card ,they are under investigation, do yourself a favor and stay away from this place, go to a deli and get a Real sandwich with no fraud.
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November 2023 by Devan R.
stay away they dont honor coupons on their app, then make you drive there and get no food , and the next day I get 4 fraud charges at Subway in Canada ,what a coincidence
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September 2023 by Kevin Lanning
I was told say prior, (confirmed by employee) that they were open till 11pm. Went today 10:30pm, told girl making sandwich whatI wanted, the manager who was counting drawer, collecting $ and taking inventory, interjects and tells me they are now closed. “It’s been a long day” among other comments to tell me not open. Meanwhile lights in and door unlocked… Rude.
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July 2023 by D.J. Hectik
I showed up at 10:30 tonight. Online says it is open to 11:30. All I wanted was a sandwich. The young lady said, ww are closed, we only due Uber eat pick ups. I never write comments usually, but it would of took a whole 5 minutes to make a sandwich.
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June 2023 by Carla P.
I came in at 10:00pm because online it says that they close at 11:30, I go in and the guy is telling me it's closed so I ask him then why online it says it closes at 11:30, and he says that he closes the store at 10:30 but it wasn't even 10:30, it was just 10pm on the dot. He was just too lazy to serve me and this has happened previously. WORST CUSTOMER SERVICE EVER. This store just lost a very valuable customer. I took a picture of the guy, this is what he looks like. RUDEST SUBWAY WORKER EVER. I can't even get a sandwich after a long day after work because of him.
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May 2023 by Esmeralda G.
This Subway from copiague is one of the worst subway stores that I've ever encountered. No wonder no one comes there . The staff who works there are disgusting & disrespectful people who don't have any care whatsoever.They are lazy & improper to do their own job . The food was so bad not even good which is sad . But hopefully they close this subway down because they don't deserve to have a store that's disrespectful & unprofessional and serve bad quality food to customers .
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May 2023 by Aray Ahad
Ordered a BOGO online and paid for everything just to get a call back saying we voided the sale and there not accepting that coupon. Money still isn’t on my account. Employee wasn’t knowledgeable and I will never go to this subway or recommend anyone to go to this subway. Horrible service from the older lady that works there
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May 2023 by Jennifer C.
Stale bread. HORRIBLE service. The girl making the sandwich basically growls at you. I'll drive an extra 2 miles to one in Lindenhurst.
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April 2023 by K P.
I was given the wrong sized lid and didn't want to bother the worker asking for a new one so I just didn't use a lid... got almost a quarter of the way through my drink and saw this. Def won't be coming back.
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April 2023 by Alyssa
I ordered off DoorDash and was SO disappointed.. my club barely had ANY meat on it, the thinnest sandwich I’ve ever gotten from subway. Usually I’m full after eating half a foot long.. I ate the whole thing & was still hungry ?
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March 2023 by Mother Of Axolotl’s
I ordered off DoorDash and was SO disappointed.. my club barely had ANY meat on it, the thinnest sandwich I’ve ever gotten from subway. Usually I’m full after eating half a foot long.. I ate the whole thing & was still hungry ?
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March 2023 by Joshua Scheid
Even though this location is in the Subway app as a participant in the FLBOGO deal, they are not honoring the deal, and voided my order, which they didn’t tell me until I drove 15 minutes out of my way to pick my order up. Don’t eat at this location. Or at Subway period. There are much better sub shops out there.
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February 2023 by Joseph Brower
I have 2 main subways in my area. One in Copiague and one on park ave (By Aldi)But I only go to park Ave.At park they know my name, ask how my days going, they just make you feel welcome, it's the kind if business I’m happy to supportBut in Copiague its the total opposite, just walking inside you feel unwelcome, like I'm annoying them by just by being thereAnother thing I can't understand is, subway has a reward program and like every 5 subs you order, they give you like a dollar off of your next subBut Copiague considers it a coupon and will cancel the whole order, and won't even tell you until you arrive to pickup your order (and canceling a $40 order over a dollar???But why have a reward program if using it will cancel the order?But the park ave store has never had a problem with the reward program, neither has any other locationCopiague is just a terrible location
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January 2023 by eric villatoro
Came here on a sunday the guy was rushing me out at 830 when it said they closed at 11:30 pm he gave me my food cold and was cery rude last time coming here
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December 2022 by Alex Wisz
So my wife and I ordered lunch here on the app. I go to pick it up when the app tells me it's ready and the employee tells me that he had to void the transaction and did not make the food because they don't take any coupons (we had used the buy one get one half off deal in the app). The store did not attempt to contact me and the app did not inform me either. When i told him no one contacted me he just said. "I know" So I had to re-order and wait further for food. I enjoy getting subway and so I'll likely go to another location but the service was terrible here
