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March 2024 by Kathy Hammond
Stopped in to see if I could get a NYS Inspection. Was greeted by Cheryl. She took me right in. She was great. Got it done in no time at all. What a fantastic experience.
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March 2024 by Juan Muñoz nycuenjuancho
I called the customer service number and a lovely lady by the name of June told me that this location does tire rotations. I get there and one of the employees told me that they don't do them on weekends and asked if I can come back tomorrow (Monday) and that June only works for the customer service line after I told him that June told me that they do tire rotations. This is an issue with Valvoline’s customer service call center seeing they give inaccurate information and makes me waste time and not necessarily with this particular location.I called the customer service number and a lady named June told me that this location does tire rotations. I get there and one of the employees told me that they don't do them on the weekends and asked if I could come back tomorrow (Monday) and that was after I told him that June had told me that they do tire rotations. This is a problem with the Valvoline customer service call center as they give inaccurate information and waste my time, and not necessarily with this particular location.
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March 2024 by Nicholas Cammarasana
Brought my car here multiple times hoping for a good experience I was wrong. The first time they couldn’t even complete and oil change without breaking something. They completed an old change on my car then two days later the check engine light comes on I bring it back and they tell me they did nothing wrong. I was able to identify the issue while trying to get the oil filter off they broke a sensor on my engine. They didn’t even offer me compensation for the part that I installed myself. Also another time I bring it in for a state inspection. I advised I went over the car and it was perfect. They came up to me and told me they could not pass it due to the parking brake not locking up the tires meanwhile it was working and stopped they car they just didn’t want to do it because they didn’t make any money. This place is GARBAGE and I would never return!!!!!
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March 2024 by Juliana Pamphile
Stopped in 2/9/24 for an oil change. I had the pleasure of working with ALEN. He was very knowledgeable about my vehicle and even recommended safety tips for me. He was patient and attentive. I appreciate that there was clear instructions throughout my visit. ALEN is a great asset to this company. I will come back for sure!!!
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March 2024 by Leidy Nunez
Came for an oil change, they did it so fast. Thank you to Barrington for your great service. Ended up changing my filter as well.Highly recommend!
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February 2024 by Ahmed Mohsen
I had a great service from Danny and Sheryl. It was my first time to this branch and they did much better job than the other branches.
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February 2024 by Joseph Scott
Stay away from Copiague they are the worst oil change place I’ve ever been he nearly destroyed my new car left an extra gasket on the oil filter oil was leaking slowly and when I realized thank God I had to bring it to Kia spoke to the manager and the corporation trying to rectify what happened and how much it cost me five days without my car a diagnostic test and oil change $300 The manager does not return phone calls very irresponsible it’s like a bunch of kids hanging out I would not advise anyone to go there whatsoever
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January 2024 by Joe Antonacci
Very friendly staff. They are knowledgeable and very helpful. My oil change was completed fast and all other maintenance My car needs, I was informed about and given the options on what I wanted to do with no pressure
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January 2024 by Theo Nardi
To anybody that needs quick efficient servicing. This is the place. Big shout out to Cheryl, Ashley and Matthew.
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October 2023 by Sherina Blake
THIS PLACE IS VERRRRRYYYYYY INCONSIDERATE! THIS PLACE IS HORRIBLE DO NOT GO THERE!! SAVE YOUR TIME AND MONEY GO SOMEWHERE ELSE. LET ME TELL YOU ALL ABOUT MY EXPERIENCE FROM HELL WITH VALVOLINE COPIAGUE LOCATION, On October 7, 2023 I went to the Valvoline Copiague Location for an oil change and for them to check my power steering wheel bc it was feeling a lil stiff. The mechanic said he check everything and he saw that my power steering wheel fluids were low and that it was dirty. He said he can flush it out and put new fluids in it. I said okay no problem. He flushed and put new fluid in my car and also the oil change. I left the Valvoline Copiague Location with the steering wheel still felt the same as I came in. I gave it a couple of days but nothing change. I went to Pep Boys and they looked at my car checked to see if theres any possible way for the power steering wheel to still be stiff. They checked the power steering wheel fluid and realized it wasn't the right fluid. I then went to Nissan Dealership and they did a look through on the car and realized it was also too the fluid was wrong. I then called Valvoline Copiague and they forward me to someone to make a claim. They said they were doing an investigation literally less than 24 hrs they said it wasn't their fault and they can't help me. FOR TWO DIFFERENT COMPANIES TO REPORT THE SAME THING. I AM BEYOND LIVID. THIS IS MY CAR I USED TO GET TO WORK AND TAKE MY SON TO SCHOOL. NOW MY CAR IS RUIN. AND VALVOLINE COPIAGUE LOCATION DIDN'T TAKE ANY RESPONSIBILITY. I WILL BE CONTACTING A LAWYER AND SUEING THEM. LITERALLY THE WORSE EXPERIENCE OF MY LIFE!!!Services: Steering & suspension repair
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September 2023 by Brandon Gutierrez
Absolutely incredible service! Cannot thank the team enough. Everyone is super helpful and kind. I came after my shift at the hospital exhausted working overnight and they were quick, sweet, and helpful and made the process soEasy. Special shout out to Cheryl A and Danny they have been the nicest peopleI’ve met! Will absolutely be coming back and recommend to all! Thank you again guys!Services: Air & cabin filter replacement
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September 2023 by Kelly A.
Great service, they have taken care of us in a timely manner . Everyone is very friendly here especially Sheryl. Will be coming here for every oil change service!
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August 2023 by Robert Menacho
As a first time customer to Valvoline I was expecting an average experience for getting a routine oil change. I was pleasantly surprised to meet and be helped by the wonderful attendants that you had on staff. My attendants today at this location were Julio and Ivan, with Julio helping me topside. I would like to mention that Julio went above and beyond the scope of their duties to provide outstanding customer service. At no point did I feel the pressure or intimidation that you might get at your average mechanic. From start to finish my experience at this location was excellent. Once again Julio and Ivan are THE GUYS, and I would love to see them get recognition for the amazing care and pride that they put into their work.Thank you so much Julio!!!!-One VERY Happy Customer
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August 2023 by Patricio Vega :D
Expressed my situation and in dire need for an oil change since my week wouldn’t allow me to make it. I go to hauppauge from 9-5pm which doesn’t give me enough time to for either before or after.
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August 2023 by Michael Quiterio
They were not only professional, but friendly as well! The best oil change place I've been to in a long time. God bless them.
