-
April 2024 by Nelson O.
Went to have the ignition switch changed on my car; remove 4 screws, replace module, replace 4 screws. No programming, no removing steering wheel or dashboard, just plug & play, they quoted $800. Bought the part on Amazon for $32.00 and replaced it myself. Avoid this place at all costs!
-
April 2024 by Matt D.
Outstanding experience. I brought my truck in for a tire rotation and balance and got an excellent deal and was out the door faster than expected. When I called up to get an appointment, Shawn explained that he could acomodate me the next day. He explained what the options were and gave me a fantastic price on tire rotation and balancing. I came in the next day and Shawn was friendly and helpful and efficient - and a great guy in general. He got my car in, I did a little work on my computer, and then was out the door in under an hour. Phenomenal job. The car is perfectly straight and balanced. Shawn also explained how easy it was to use my Firestone card even though I did not have the card with me; and all my service reports and invoices were emailed to me. The shop was easy to find, plenty of parking, and well organized. The shop also had a good waiting area. This was my second experience with Firestone at two different locations in two months - and both were top notch.
-
March 2024 by Ang Ela
Amazing service. Knowledgeable staff. The only place I trust for my truck.
-
March 2024 by abbystarheart1
Reliable, good service, comfortable waiting area. Never upsells, only suggests other services if the car actually needs it.
-
February 2024 by lonelywolf bejarano
All the time when I did the oil change in my regular mechanic is after 5000 miles. However, I moved to Suffolk County, and I went to this firestone. After 1.5k miles, my car asked for change oil again .I think so for the price that the customer paid, this company can't scam with the service. So yeah, I went to another mechanic and did it again the oil change.
-
December 2023 by Michelle Bucci
Every time I went there it was double the price because they always found something else wrong than what I went in for. The last time they were supposed to just do a inspection and told me I needed a tire. Whoever put it on forgot my hubcap. Then I had my mechanic do a oil change and discovered Firestone had put the wrong size ring on to keep it sealed. My engine could have blown! When my husband told them they could care less! Never ever again! Don't go to someone who doesn't care about your vehicle!
-
December 2023 by Michael D.
I would recommend anyone considering using this Firestone Auto Care center to think twice and should consider a different business to have work done on their car. the quality of work is at the lowest level. The skill level or proper training of employees does not seem to exist. I have also run into two other individuals that have had to replace there cars because of the damage that was done by poor quality of work. The only were driving the car after work was done for a few days before it stopped working and could not be drive. The local dealer and the corporate staff, were of no help. They were so unprofessional they could not return phone calls or emails. As a person that worked in the corporate environment for over 40 years, starting at the bottom and working my way to a senior position. I find this shocking. Take my advice find a repair or service shop and save yourself time, money, stress and aggravation.
-
December 2023 by Holden M.
Brought in car for an oil change, was told the price was $80. After calling and saying they would replace the air filter with no indication of a price increase, told me it would be ready at 3:20. After arriving at 3:20, made me wait until 4, only to then have me put in my card with no indication that the price was increased to $320. When asked about the price increase, they told me that they called a completely different person not connected to the order, then said I was accusing them of lying, and yelled at me until I payed. I will never be coming here again.
-
November 2023 by Kyle Johnson
Tried to charge me $200 for an oil change! They rotated my tire and now my car shakes like crazy! They tried telling me that I need new tire when I just got these tires 2 months ago and put less that a thousand miles on it
-
October 2023 by sandra galantino
Chris at coram Firestone was amazing and helpful with my sons car and all of our cars always! They are wonderful at customer service ans being humans !
-
August 2023 by Gary Welsby
Took my car in for an alignment they charged me for the alignment but said that were unable to do it because I needed to have my complete rack and pinion replaced as it was shot. Took car to Chevy dealer showed them the report from Firestone and braced myself for a couple of thousand dollar bill for repairs. Dealer inspected steering. Steering is fine they did alignment for a total charge of $312.FIRESTONE SUCKService: Steering & suspension repair
-
August 2023 by Scott Meyerriecks
Got towed in to Firestone today. Chris and Chris stayed late to get me back on the road. I highly recommend them..
-
July 2023 by Courtney Sherman
My husband and I had to have our tire changed and arrived there about 10 minutes before they closed. Mark and Chris helped us out and they were so nice, did great work and changed the tire quickly! I will definitely return there for any maintenance my car may need in the future!Service: Tires
-
May 2023 by Victoria Elizabeth
I have been going to this Firestone for some years now. Everytime I'm here the service is always fast and I am always pleased when I leave. The technicians always communicate with me in what services I need done to my vehicle and how much the services will cost. I recommend going to this Firestone location!Services: Brakes
-
May 2023 by Absolute Alvin
Every time I enter this store, I am greeted with courtesy and friendliness. Mark the manager is always willing to go above and beyond to help me get my car fixed fast!He always suggests some extra maintenance and I always say yes, knowing he will always have my best interest in mind.This Firestone, by far, is the best automotive repair shop I’ve ever been to!!All those guys deserve raises!!Services: Air & cabin filter replacement