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November 2023 by william vera
This dealer is nothing but a SCAM, sold me a Mercedes BENZ telling me it was in excellent condition and now I have to continue to visit him to “get it fix” wasting my time and days of work. The way the dealer CARLOS himself treats and talks to people is so disgusting and rude. I wouldn’t recommend buying a car from this place. You’ll only end up wasting your money and time. On top of that they are sneaky and add on excess fees without even telling you. If this guy doesn’t fix my car, it’s gonna end up being a court case and there’s no doubt about that. DONT BUY YOUR CAR FROM HERE!!
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November 2023 by Diego Mourra
So long story short, this place is a scam they make u get warranties that are not needed and don’t cover anything if you are looking to buy a car don’t come here, service is just disgusting
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November 2023 by Mandy Okeefe
So far I have gotten two cars from here a 2011 pilot which I loved and was amazing and a 2020 Hyundai Tuscan and I’ve never had a problem with the cars and Marion always came through and made the car buying experience so happy ? for me and my mom I will be getting another car here very soon thank you
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October 2023 by Tito Rodriguez
FiVe? is my favorite place to go to bye a ?..... I go my dogde dorango 2021 Hemi... they are the best
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October 2022 by Julio Cordova
Not recommend at all, and never leave money ahead ? they will not return it to you if you don’t decide to buy, better go somewhere else
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September 2022 by Diaz
Grate costumer service! All my Questions were answered, Mariam was very helpful if you are someone that is looking for a car this is definitely the place to go, Mariam is very cooperative and work around your necessities. Would definitely recommend
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May 2022 by Jasaan Persaud
While the representative here that I dealt with during my car buying process was very nice and informative (as it related to the car buying process, the extended warranty, not so much as the vehicle itself), I wouldn’t fully trust purchasing a vehicle here. I purchased a relatively older model Mercedes-Benz vehicle from here (2007) and while the interior was cosmetically sound, under the hood is a nightmare. I haven’t had the car for 2 months yet and I’ve already broken down on the highway due to a faulty belt and a bad tensioner/pulley. This could have ended fatally. My battery and alternator lost power because the belt slipped off of the bad pulley after it cracked and this caused a massive coolant leak. There is ultimately a leak in the radiator and the car eventually overheated and started smoking because there was no antifreeze in the vehicle (due to leak) I’ve had to spend roughly $1,000 in repairs this week(not even including the tow) because the extended warranty doesn’t cover anything that’s wrong with the vehicle. This is more than the car payments themselves for the 2 month duration and the vehicle is not being operated in at the moment. Again, the individual that I went through this process with was very nice and assured me that the list of things that I asked her to make certain were fully operational would be looked through and confirmed. AC also doesn’t work as advertised. The battery is dead and the trunk hydraulics isn’t working. I was told that everything indicated on the list was working and fully operational, but this was a clear lie. I was told “ the only thing left to do now is to drive the car”. But it hasn’t been the smoothest situation thus far. I don’t want my experience to deter anyone from purchasing from here, but I’d definitely say to bring a mechanic with you before settling here. I put way too much trust into the folks here and I’m paying the price, literally. I feel stuck with this vehicle.
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January 2022 by Israel Diaz
Grate costumer service! All my Questions were answered, Mariam was very helpful if you are someone that is looking for a car this is definitely the place to go, Mariam is very cooperative and work around your necessities. Would definitely recommend
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December 2021 by Israel D.
Grate costumer service! All my Questions were answered, Mariam was very helpful. If you are someone that is looking for a car this is definitely the place to go, Mariam is very cooperative and work around your necessities. Would definitely recommend
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December 2021 by Gary Murphy
BEWARE: These jokers are rolling back the odometer. Car shopping and see two adds online for two separate Toyota Siennas from Five Star. Oh, these look good and wow, nice mileage for that price. Well, don’t believe it. Carfaxed both and the last owner of both vehicles had serviced the car well past the stated odometer reading. These shameless people at Five Star are trying to scam you folks.
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September 2021 by Amanda Azar-Wheeler
We decided to go with Five Star based on the positive reviews and we are so glad we did! We live 5hrs away in Western NY and was a little hesitant driving into the city, but Marian and Angie were absolutely wonderful and accommodating and it was one of the best experiences buying a vehicle and we will definitely be back. Very nice assortment of vehicles with incredible pricing. They will go above and beyond to help you get what you're looking for. Thank you guys so much for everything. We love the truck and can't wait to work with you again!
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September 2021 by Dario Edid
A spectacular experience.They treated us like family, very professional and careful with all their clients,large selection of cars that are in excellent condition....Thank you for putting wheels on our family
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June 2021 by Naticola Walters
Yess their used vehicles is just as good as new
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May 2021 by Amanda Wheeler
We decided to go with Five Star based on the positive reviews and we are so glad we did! We live 5hrs away in Western NY and was a little hesitant driving into the city, but Marian and Angie were absolutely wonderful and accommodating and it was one of the best experiences buying a vehicle and we will definitely be back. Very nice assortment of vehicles with incredible pricing. They will go above and beyond to help you get what you're looking for. Thank you guys so much for everything. We love the truck and can't wait to work with you again!
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March 2021 by Edemir Mejia
My friend got a car from there and after a month he got it the ingine light was on. They didn’t do anything to fix it. This is really a bad place to get a car. I don’t recommend this place at all. Be carful.
