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December 2023 by Alejandro Escobar
Terrible customer service. Can’t ask a simple question without getting attitude.
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October 2023 by Stefanie S
Impeccable service here at HI-TEK auto by Ali and his team. The first time I came here, my car was literally on the brink of falling apart and if i had driven any further I'd have to have it towed. But Ali made me feel comfortable and much more relaxed knowing my car was in good hands. He explains things patiently and is empathetic - as many times it is a very stressful situation you're in.I even had to do parent teacher conferences that day and with no way to get home, he let me use the office to sit for a few hours while my car was getting repaired. Their prices are very fair too. It feel great knowing I have a knowledgeable kind, and fair mechanic.Can't recommend this auto shop enough!
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September 2023 by Molly Dunn
Super kind and fast and fair. Thank you!
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July 2023 by Tariq Ahmad
Ali and his son are extremely friendly. To them, the customer is about everything, when I took my car, they walked me through the entire diagnostics. Showed me the actual problem and got me the cost right away. The amazing part of this auto garage is that, they don't charge you, not even for the parts, unless the car is fixed and ready to go. Amazing garage, will definitely recommend to go and ask for Neiman.
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June 2023 by Arthur De Souza Ferreira
Great service, quick work on anything you want on your car
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May 2023 by Marina I.
This place is amazing!! the service is fantastic. I give it five stars very pleasant to speak with, quick to fix any issues and very professional and reasonable price. Highly recommend!!!
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April 2023 by James Martelli
Been coming here for 10 years now. Trust them with all three of my cars. From the work van to my CL 63 amg can’t find a more honest, reliable mechanic !!Services: Electrical repair
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February 2023 by Jonathan Chin
Great spot amazing people from the owner to the employees explaining everything to me as they take apart my brakes to replace em amazing customer service id recommend this place and also continue getting my car serviced here.
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August 2022 by Nataly Teran
They are the ONLY HONEST MECHANICS OUT HERE IN ALL OFF NYC !!!!! I brought my 2nd card here. This mechanic shop is the real deal. The job costed $520. But I called several different places and they tried to charged me $800 for the same job. I am telling you. This is the only mechanic shop you should ever go to!! Ali is hands down the most honest, talented & cool mechanic I have ever met. This is my 4th time coming here & every single time I am so surprised with the honesty.. .. I have been to several shops that take advantage of me bc I’m a girl & let me tell you. This is the only shop in all of the 10 shops I’ve been to that has never over charged me or lied to me.. ALI YOU THE REAL G ????
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August 2022 by John Zhou
I have nothing but good things to say about Ali. He is extremely knowledgeable and professional. I've been to a lot of different mechanics over the years but Hi - Tek is a keeper. I value their honesty, integrity, and expertise in troubleshooting challenging mechanical and electrical issues that many other mechanics fail to diagnose properly. As result, you end up wasting extra money on things that don't need to be fixed in the first place. I'm so glad I've found them. You got a loyal customer for life!
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July 2022 by Lola Tan
Honest, professional and very fair prices. I’ve been with them for 7 years now and Ali is like family to me. They know what they’re doing and will lay out your options for you. Very trust worthy mechanic overall. I would highly recommend.
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June 2022 by nicole cohen
This is hands down the best auto repair shop!!!! They are reasonable and fair with the pricing, loyal and time efficient!! Every mechanic is amazing and does a great job!! Love this place 5 stars!!Services: Brakes
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April 2022 by Mic Mgb
Been going to them for a while now and these guys are great highly professional, honest and they do great work. I highly recommend them.
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January 2022 by denised
Went to get a used vehicle checked out before finalizing purchase, was in and out in 15 mins. Very reasonable price. Would recommend
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December 2021 by amanda zayas
10/10 recommend. Very fair prices for services. Through high volume hours, I was assisted promptly, and was not rushed in explaining the condition of my car. I was treated as a priority/valued customer, and felt that my car was in good hands, just after our initial conversation.After this experience and receiving quality service, I am confident in saying, if there’s a persistent problem your mechanic can’t find, Ali can. This friendly mechanic continues to demonstrate knowledge and expertise, through his receptiveness/methodical techniques, executing the job with confidence. If you are looking for a mechanic with integrity and professionalism, your search is over! In my experience, Ali diagnosed the problem, and recommended the best options for my car and budget. Another first time experience with a business looking out for my wallet! I was impressed to find out, the job was completed within the optimal timeframe. I was pleased to receive a detailed estimate BEFORE services were performed. I’m proud to say my car is fully functional thanks to Ali, and the supportive team, Hi-Tek Auto-Repair!Special thanks to Hi-tek Auto Repair for their consistency in demonstrating their loyalty and dedication, by safely staying open to offer their services and support during the pandemic.
