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March 2024 by Luz Marina Ariza Hernandez
Excellent attention
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February 2024 by Amy Kee
Best customer service ever! Natalie and Dee was great she explain everything, from top to bottom and hook me up ! Now that's sale person. Would highly recommend this stop ! Great prices and people !
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February 2024 by Diana Lopez
Customer service is not good, what happened to the Spanish people?
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February 2024 by Dianne Darville
I think his name Zeeshan we need to remove from this location this week the communication no good to the client,he speak to us real nasty I make a report already and him still working there we need the lady who working today to come back to this location please please remove i be so afraid to go in that store we want him to remove this week. He over price phones and doesn't want to help unless you buy something. Nasty mouth, please please have people who care!
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December 2023 by Miguel Almonte
I know that Customer service is probably one of the most difficult professions that there is, for the customer and for the employee. With that said, I would like Metro PCs to learn about an individual in one of their stores. Located in Corona on 57ave.Queens NY. This person with a couple of phrases turned my day from cloudy to radiant sunshine. She said , as I walked up to her, "Good morning sir, please how I can help you, I will do my best to make you leave this store with the biggest smile you can possibly have. That alone made me feel that I was the most important person in the world to this individual. Her name is Natalie and in my opinion is probably the best Customer service Rep that I have ever met in my 65years of life. Thank you Metro for having her . And Nat may God provide you with all your dreams. You made all my troubles, concerning my Phone and tablet, go away in a awesome way. And while I was being a tough customer, you never lost that smile.God bless you!!!
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May 2023 by D
How dare the lady hung up on my inquiry. I called them 5 times and they only picked up one times. Is this store a joke?
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December 2022 by Brandon Castillo
I wish I remembered his name but, this nice guy went the extra mile for me and helped me to keep my old plan and add a new line, anyways it is nice when there are some ppl that care about you and don't try "just to do their job"
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December 2022 by Shellian Forsythe
Not good customer service
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September 2022 by Charlene Roseboro
I don't know what it is about meteor but they try to get more money out of customers and that's not right I tried to switch my service to metro/tmobile have an working number and all so the phone was supposed to be free nope they wanted Activation fee, slaves tax fee and first month bill I'm like how wen I'm apt of the acp program how are yall charging first month etc highly disappointed... UPDATE!!!! Well Im back with another review my situation did get resolved by the wonderful owner they made things right and she went over and beyond for me and fixed the issue . I went to another store and was done correctly and treated with the upmost respect from that staff at the store loved they attitude and the atmosphere and my son enjoyed they time while they fixed my phone situation.. metro on corona is wonderful I love that store and the vibe u get wen u walk in and they are funny ? but overall my rating has changed and I will always go to that store thank you metro I'm enjoying my service and my new phone I'm satisfied and happy ...
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August 2022 by Ernie Searle
My LG phone needed service. The Tech performed the service. I am happy.
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August 2022 by Carlos E. Pabon's
I wish the sales girl paid more attention to setting up my account, instead of upselling me on products.
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February 2022 by Gerald Saca
the store from 9705 57th ave the customer services is greatthe lady from that store she help me i lotgreat y good prices i recomemded 100 %
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November 2021 by barbara cooper
the best price and customer services . i recommended the store
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September 2021 by brian ladson
The manager there had argument in front of the Store with This Man and was calling him all kinda Niggs and was saying she that's why she dont like Niggs. Well there alot Black people in that community she should go where she is more comfortable. It's a bad look for Moble to have somebody like that represent youe company
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August 2021 by John Cox
Maria provided me with great customer service and extremely helpful. Thanks!
