-
March 2024 by Maricela Mejía López
The best service
-
February 2024 by Jhon Cabrera.
My phone was damaged, I went to this store and the ladies offered me a good discount, they also helped me recover the information from the previous one
-
February 2024 by segundo jacho
Rick helped me to get a Good deal and also helped me to recover my number. Five plus star
-
February 2024 by luis Ortega
Today I went and they helped me solve a problem with my account.
-
January 2024 by Gildardo Rios
The 2 Colombians who serve there are shameless thieves, this 12/24/23 I went to change my plan from $55 to $30 when I arrived and I told the woman that I was trying to change the package through the application but I couldn't: and that There was no problem, they could help me, I went into my account and it said: but you have an offer of $45.00 for being up to date with your payments, but: everything included unlimited long distance data, it says yes yes, take everything and next month it was changed. Okay, take it. I PAID MY $45.00 AND ON 12/29/23 I TALKED TO MY MOTHER, IT TURNS OUT THAT I DON'T HAVE LONG DISTANCE, I'm going to see about the inconvenience and they say no, I made the change through the app, I said I was never able to make the change. change and that the person who served me was herself and if she didn't believe me, she checked the surveillance camera, she came in and said: I attended to you but you made the change: I couldn't and you helped me and gave me the $45.00 promotion all included: no, I didn't go and the one in the video, what! You yourself have just confessed that you were:And she didn't want to correct my account even though she herself confessed her mistake or fault and it couldn't have been more obvious.THE FISH FELL INTO ITS OWN MOUTH, she took my $10.00 dollars from the pressure.P.S: I hope they take action with these employees, I see in the comments several complaints from them, while I am going through changing cell companies. Bye
-
January 2024 by Aldo Vasquez
Bad reputation and service
-
December 2023 by elizabeth merchan
Very bad attention, if the exact amount for payment is not reached, do not accept it, you cannot give them a value that they request change, because in the store they do not give change for the value that is given...
-
December 2023 by Lauro Barbecho
Bad service ??
-
November 2023 by Enzo Walker
Terrible service, they are too lazy to work there, they don't give good service ? but I only give it one star because they don't give me information - 1 starIt even makes me want to change to another company. Thank you and they also charge more than what is on the receipt, thieves. Thank you
-
July 2023 by Afaq Zraikat
Thank you so much Anna, Hanna and Alejandra for all your help and courtesy! Truly appreciate it!!
-
January 2023 by Ek' Balam
The worse Metro Pcs!! That lady Marcela in the front got a Nasty attitude with the Customers!! The owner should get friendly employees!!
-
January 2023 by CUSTOMER SERVICE REVIEWS REPORTS
Special Thankyou to Rick from Metro pcs He made me feel comfortable and answer all my Questions.
-
December 2022 by Jason FromNYC2020
Special Thankyou to Rick from Metro pcs He made me feel comfortable and answer all my Questions.
-
June 2022 by Earnest Lee Lewis
The store was clean and the staff were friendly. I was also able to find the phone I wanted and got help setting up fairly quickly.
-
July 2021 by Frank C.
Been a customer for over 20 years. Andrew the owner is terrific. I've lived in Little Neck for about that time and when he moved his location to Jamaica Ave . Started frequenting another store because it was closer. Went back when the more convenient store tried to sell me items I didn't need and were not that knowledgeable about problems that would occasionally arise .Andrew is great as are his staff.
