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December 2023 by Max Root
Americu, and specifically Andrea Neal are the epitome of quality in customer service. I felt like I was treated as a valued customer and friend, not someone they could just make money from. Andrea is extremely thorough, running numbers multiple times to ensure everything was accurate. She showed her expertise in explaining all aspects of my loan to me prior to my signing. I sincerely appreciate her efforts and the service of everyone I have met in the Cortland, NY Americu office!
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November 2023 by Sweety Lennington
Hannah Stanton! This woman/ employee was the most helpful, friendly person I've ever met! She helped me with options on consolidating auto loans and made the process so smooth and easy. She deserves recognition for outstanding customer service and a sincere desire to help! Hannah is the best!
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November 2023 by mark briggs
AmeriCU’s Cortland branch has continued to improve over the years. Good customer service and products.
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August 2023 by Brianna Bovay
Such a great bank to have in our community!I love working with Christina she always goes above and beyond for me and my family. Words can’t express how thankful we are to have her working at this branch!!
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July 2023 by Amber Neal
I went in to check out this bank/credit union. They are small, but super welcoming and friendly.
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January 2023 by Rebecca Glover
I love having this branch in town. I always work with Christiana. She really easy to talk to, understanding of my situations, shes quick and overall just a great person!
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December 2022 by Rebecca Smith
I love having this branch in town. I always work with Christiana. She really easy to talk to, understanding of my situations, shes quick and overall just a great person!
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December 2022 by SueAnn Mikitiuk-Giacalone
Ashley at Americu in Cortland was amazing to work with. She was fast, responsive and accurate. She’s alway so pleasant to deal with!
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September 2022 by Steven Templeton
ZERO STARS. Horrendous. STAY CLEAR!! Would not be surprised if they are investigated by State and Federal authorities. I am filing my complaint today.
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March 2022 by James Gallagher
Best banking experience in my life!
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August 2021 by David Lawerence
This is best credit union ever very happy here would recommend them to anyone helped me many times with many situations
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May 2021 by David Romeo
This is best credit union ever very happy here would recommend them to anyone helped me many times with many situations
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February 2021 by Taylor Hodge
The employees at this branch are so friendly and helpful. I can always count on Kaleb and his team to answer my questions!
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January 2021 by Sean Whittin
Very friendly and helpful staff! Great rates on all products. Very community oriented!
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January 2021 by Jack Reacher
I have been an AmeriCU customer for well over five years, customer service has gone down the drain. You can't get them on the phone, and since I've moved, I'm not driving twice hours to a window. As soon as I can, I'm done with them.