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January 2024 by Britta Lunstrum
Good service/wide range of supplies.Plus like the return/exchange policy.
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January 2024 by Bethany Silfer
Lou recently took the time (and it took quite some time) to help me find exactly what was needed for my car. He went above and beyond to assist my daughter and I even checking in to be sure everything worked out as we had hoped it would. A+++ service! Thanks, Lou!
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December 2023 by Bobbi Coville
Went to Autozone today after driving a week with one headlight out, Trevor was super helpful had my new light in and all set to go within 5 minutes. I definitely recommendAutozone, very knowledgeable and helpful staff.
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November 2023 by matt sears
Always helpful and willing to make things right. Great store
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August 2023 by Maria Scicchitano
Luis, the store manager, is a wonderful gentleman and went out of his way to help us get back safely on the road. Can’t recommend this place enough!
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August 2023 by Jack Hammer
Was a great place then they pushed the old manager to far and everyone left with him because he was right. Now the new employees dont know where anything is and talk about stealing going on.
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July 2023 by Joyce Allen
They got my part in that day and we're super helpful. They made everything quick and easy. I was very impressed
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July 2023 by Carol Milton
Auto Zone in Cortland, NY has been very helpful to me. Louis was very professional and courteous. He tested my old battery and replaced it with the new one that I purchased. It was very busy at that time, and he made sure to acknowledge the waiting customers and thanked them for their patience. I definitely recommend this Auto Zone!
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July 2023 by Peter Alexander
Had an issue with my Chevy Malibu. Luis came out and analyzed it for me. It ended up being the battery. Luis was very helpful and professional. His customer service and satisfaction is top class. Thank you, Luis.
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May 2023 by Joseph Vasquez
The other day I got great service from Luis A his service was amazing n very friendly, his knowledge was very helpful, I would not be surprised if he gets promoted very soon
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May 2023 by Justin Limper
Good customer service. Had what I need. Fantastic hours for those projects that always seem to take longer.
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May 2023 by Rich Couch
They replaced my battery, but didn't email my receipt now I have no paperwork.
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May 2023 by Luis “Lou” Alvarez
So if you’re in the area and you need something for your truck or car definitely quality parts if they have to order it most of it comes the next day so if you’re stranded and need a repair and you can do it yourself grab a hotel and get it done. Definitely a must visit great customer service the staffing over the last couple of months has definitely improved 100% if you want quality service and quality parts or tools get in the Zone AutoZone
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May 2023 by caitlin spry
Was able to get the parts I needed immediately. Kind service, easy to checkout. Had no issues with returning for a refund. Definitely will come back if I need to fix anything else.
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April 2023 by Ronald Doane
U could never get comfortable working there just st felt like u could never satisfy anyone had a Couple good work managers they didn’t give enough time to get good an familur ur self with computer system then outher regular workers thought they could boss you around place was a mess parts that was delicious versed daily all over work space area part isles a mess parts hanging an sticking out I tripped over pypes on floor work area . I got osha an a union local lawyer working on it but with Covid in place they did not know if it will get into court to be heard on how I was fired wrongly , never will work there again between them or advance auto Bad work conditions I know many who will never again Eather ! Would not Recommend to younger or adults , ty for letting me voice
