Banks in Cortland, NY

12 locations found near Cortland
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“Americu, and specifically Andrea Neal are the epitome of quality in customer service. I felt like I was treated as a valued customer and friend, not someone they could just make money from. Andrea is extremely thorough, running numbers multiple times to ensure everything was accurate. She showed her expertise in explaining all aspects of my loan to me prior to my signing. I sincerely appreciate her efforts and the service of everyone I have met in the Cortland, NY Americu office!”

4.3 Superb24 Reviews

“After my mother's passing, I was left control of the accounts. I am out of state and while things were settled, I was treated with care and respect while I managed the accounts. There was never a headache in regards to dealing with NBT. Always polite and helpful, and NO HEADACHES!THANK YOU for your services.”

4.5 Superb11 Reviews

“I’ve been a customer for 10+ years, and generally deal remotely with the bank via the telephone or the online services. The staff has consistently been courteous and prompt.”

4.2 Good5 Reviews

“Ive used this bank for auto loans for the last 10 years and as my local bank for the last several. Definetly 5 star in coustomer service atleast at the cortland branch. Upfront, fair and compassionate to your situation.”

3.5 Good13 Reviews

“I love this bank. I have been with them since 2004. Always spotless, always friendly staff. Very helpful if there is a problem and take care of it immediately. They do not have automated service which I do miss but worth it when you have a bank you trust with staff that remember you everytime.”

3 Average2 Reviews

“Great group. Made this trip easy and made my future payments easy on me so I don't have to travel far or go out of my way to keep on top of my Auto Loan needs. Thank you Lori Wheeler for being a great listener and giving great customer service”

3 Average22 Reviews

“I have been banking here since they opened the Cortland office. The staff are accomodating and friendly and the Global checking provides me with no service fee and cash back.”

2.7 Average7 Reviews

“Tony Dannibale, NBT Bank, 1125, State RTE 222, Cortland, NYAVP, Retail Market Manager, was a true pleasure to work with and went above and beyond in helping me during the covid lockdown. I would highly recommend his branch to anyone that is looking for a personal contact that will get the job done!”

2.3 Poor3 Reviews

“The reason for the five star is due to management change at the keybank branch on Main Street in Cortland. The manager made me feel comfortable to open an account as well as returning as a previous customer. This gentlemen not only made me feel comfortable he also ensured be about safety guidelines for handling business with customers during the pandemic. Now that the bank is open for regular hours I’m still very satisfied with his service as a manager. I would recommend him to anyone as well as banking with keybank. Your not just a customer your family!!!”

2.3 Poor13 Reviews

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