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January 2024 by Medina Lojic
Had a random issue with my iPhone pop up before heading off on a big trip to Europe. Panicking, I went to Geek Squad at Best Buy and was quoted $500 for repair. I thought I was going to need to buy a whole new phone after being told that. Decided to stop by at Cricket and Alex greeted with a big smile on his face and was eager to help me fix my phone. After a few hours, I left with a functioning phone again and $500 still in my pocket all thanks to the store manager, Alex!!! Thank you so so SO much, Alex, for all of your help!!!!!!! You guys are the best at Cricket!! Would highly recommend Cricket to anyone looking for reliable, yet affordable, cell service!!! You will not regret making the switch!!
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January 2024 by FRANK CLEMENTS
Awesome store
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May 2023 by Maya Kuratomi
Extremely knowledgeable and personable in store person helped fix my phone while I waited. Great customer service.
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February 2023 by Claire Smith
Best deal on cell phones. ATT coverage. Personel great at problem solving and always friendly.
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June 2022 by Adam Gerritsen
Scott was extremely helpful. Outstanding service. He needs a promotion.
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May 2022 by Charlie Luciano
Shout out to my Cricket Guy! always kind, helpful, and patient.I've only known him as "cricket guy" but found out today his name is actually Scott. Scott is precious and must be protected and valued at all costs. Give him all the clout. Thanks.
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May 2022 by Arlene Lane
Great service. Workers Always willingto answer any questions. Wonderful prices on phones & plans.
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May 2022 by Cindy Selwood
Scott is AWESOME! Fixed all of my problems, very knowledgeable!
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December 2021 by Tom Whitney
Everyone was super here. Helped right away took care of everything for me and even helped me get thru a few obstacles with things.
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November 2021 by Kenneth Turner
Good deals. Don't really like being forced into highest plan just for a good deal on a good phone, but not much can be done about it.
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August 2021 by Victoria Hall
Always love going into this store. The guys are nice and friendly and always very helpful. The store is always clean and service is great.
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July 2021 by David Austin
It seems that they've decided to try and advertise by over posting on Craigslist. It gives you a good glimpse on their shady business practices.
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July 2021 by Rik J. Smith
About 2 weeks ago I had to replace my cell phone because I had lost it in Syracuse on a Highway. First thing the following morning I was at the Cricket Store. Zach helped me replace my lost cell , offered me a few options with an upgrade , and somehow found all of my data on Google. Which he immediately downloaded to my new cell. Zach is the most courteous and professional young man I've spoke to in years. He had me all set up within 20 minutes. While he helped other customers.
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July 2021 by Carol Smith
I went in and spoke with Scott and left well informed. Went back two days later and signed up with Zach. Both were extremely helpful and honest. I was impressed with Zach's ability to multi task and give everyone the attention they needed and deserved. I highly recommend Cortland Cricket store to anyone looking for a new service.
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July 2021 by Kathy Lawler
Very helpful even if it's the easiest thing to the hardest. They do not push anyone to buy the extra items. Very kind!! Clean environment.
