Empire Visionworks in Cortland, NY is known for providing convenient and quality eye care for families. The clinic has licensed eye doctors on-site who perform exams for both adults and children, helping to detect any eye health issues. Customers appreciate the friendly and professional staff, including knowledgeable eyewear specialists who assist in selecting the right glasses and contact lenses. Many reviewers highlight the excellent customer service, noting that staff are patient, kind, and always willing to help. The office runs smoothly, with appointments often scheduled for same-day service, and wait times are minimal. The wide selection of glasses includes top brands like Ray-Ban and Nike, and staff are helpful in finding the perfect fit. Customers also value the thorough explanations provided during consultations and the ability to receive printed reports for DMV or insurance purposes. Testimonials mention staff members who are especially caring and dedicated, making the experience pleasant for all ages. Overall, Empire Visionworks in Cortland is praised for its professionalism, clean operations, and commitment to customer satisfaction, making eye care simple and accessible for the community.
I highly recommend Visionworks in Cortland, NY. I was just in to pick up my new glasses and was helped with that by Michael. He was professional, patient making sure the glasses fit properly and made the experience fun. I am very happy with my prescription glasses and the wonderful customer service.
December 2025
Great place to get glasses doctor and staff are amazing!
November 2025
Sheila, Alexis and Amanda are always knowledgeable, kind and extremely patient. I switched from another location because of their great service. Been there 3-4 times in the past 2 years and have never had a bad experience. Thank you, ladies !!!
