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February 2024 by Charles Golley
Fast friendly service. Very knowledgeable. Much wow.
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December 2023 by Morgan Compoli
THIS IS NOT BASED ON THE PERSON WHO DID MY EARLY REFUND TAXES. IT IS BASED ON CUSTOMER SERVICE AND CORPORATE. When I went in to file, 2 numbers got mixed up on my estimate and made it look like my income was $12,000 more than it was it actually was. Therefore I received the lowest early refund amount. The mistake was able to be changed but im told I cannot file a new application. I'm told there is absolutely no way that this can be fixed, though I know there is a way. I've contacted people in the corporate office and human resources and NO ONE responds. The employee did fine, there was a mistake made and we all make mistakes, but jackson hewitts corporate and higher level employees don't care because I am one person of a million that use them.
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April 2023 by Laura Schiller
Ramona was extremely friendly, personable, as well as thorough, and clear with her explanations. I really appreciated her breadth of knowledge and expertise. Would gladly return to this location.
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April 2023 by Jodi Cohen
I have been going to Sandy at Cortland JH for years.She can handle it all.?
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February 2023 by Mathew Marks
Jackson Hewitt best place to file
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July 2022 by Julia Sharp
I typically had a great experience with this location, but this year was not so great. I'm still fighting with IRS , somethings were not done correctly, I haven't received my returns and I got my taxes done in March. One refund was sent to an account that has nothing to do with me.It's been a nightmare and very devastating. ? I will try a different location for next year. I wish you all the best of luck.
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April 2022 by Sophia Ortiz
Never open, never answer the phone, can't do in person service. Make an appointment and they're not even there. Just go to the one in Walmart instead.
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April 2022 by Frank Mcmullen
I was treated professionally and the ladies were down to earth and very courteous
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March 2022 by neo master
Very understanding very courteous
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February 2022 by Jes Sprague
Esther did my tax preparation and she is always so fast and efficient. Always welcoming and friendly
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January 2022 by Shannon Hines
Esther did our taxes for us this year for 2021 and we r very impressed with the outcome. As we were signing our paperwork, she was explaining everything to us.
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January 2022 by Christian Hafl
Fast and great service very professional my taxes prepared by Esther love it happy on outcome
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February 2020 by Amber Eze
They helped me and understood my cercumstances and I apreshiate it
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February 2017 by Angela Botsford
Never ever ever go there they are rude and don't do your takes right the owner is very rude had lots of issues with them they never call back about the issue would not even give them 1 star bad business
