Lowe's Home Improvement in Cortland, NY, is the go-to destination for all home improvement needs. Shoppers can find gardening supplies, appliances, paint colors, and patio furniture. The store is noted for being well-organized and easy to navigate, with helpful and knowledgeable staff. Customers have shared positive experiences with employees who provide excellent assistance, particularly in the tool and garden departments. However, some customers have mentioned the lack of checkout staff, leading to delays as shoppers handle their own purchases. Despite this, the friendly atmosphere and variety of products, especially plants and soil, make it a great place to shop. Overall, Lowe's offers a solid shopping experience for home improvement enthusiasts.
Young man helped load bags of mulch. Very helpful. He came out to loading area soon after he was called.
March 2026
Recently purchased a new dishwasher for my home and Ibrahim at the Cortland location went above and beyond to make sure I got the product I was looking for at the best price possible. From the moment we started our conversation he made the purchase so smooth. He even set up delivery. Awesome job Cortland Lowe's.
August 2025
They had everything we needed but they've made checkout so unnecessarily complicated that an associate has to help you anyway, so what is the point of self checkout? Thome whole thing is stupid. Every other store has this figured out.
