Lowe's Home Improvement in Cortland, NY, is the go-to destination for all home improvement needs. Shoppers can find gardening supplies, appliances, paint colors, and patio furniture. The store is noted for being well-organized and easy to navigate, with helpful and knowledgeable staff. Customers have shared positive experiences with employees who provide excellent assistance, particularly in the tool and garden departments. However, some customers have mentioned the lack of checkout staff, leading to delays as shoppers handle their own purchases. Despite this, the friendly atmosphere and variety of products, especially plants and soil, make it a great place to shop. Overall, Lowe's offers a solid shopping experience for home improvement enthusiasts.
Very helpful. Staff here is always assisting you, and offering to help.
June 2026
Overall, this is a decent store. The staff is friendly and they tend to be helpful. If they don't know the answer, they follow through to get someone that does. This particular trip included a delivery and installation. Those employees were equally helpful, courteous, and had great communication.
May 2026
Shout out to Jamie at the return desk wishing me luck on my faucet issues. I won't be back for a return a second time because I got exactly what I needed for the shut off valves on the second round. I'm very happy with how it turned out. Saved me some money and eased the hassle with which all these projects come.
