Suburban Propane
PropaneHours:
3833 US-11, Cortland NY 13045 Hours
About Suburban Propane
Suburban Propane is a business that is praised for its caring and helpful staff. Customers highlight the patience and kindness of the ladies in the office, who assisted elderly customers with technology and ensured they received fuel when they were in need. However, some customers have reported issues with billing, where they were charged for more units than were actually delivered. Despite this, the overall sentiment is positive, with customers expressing satisfaction with Suburban Propane's services and the friendliness of the delivery driver.
Most Recent Reviews
January 2025
The ladies in the office were caring and so helpful. At 84 we are not great on technology and they were patient and kind. We were nearly out of fuel for our furnace and our previous supplier was not helpful. They got us fuel. Thank you so much.
May 2024
I do not like not having control of delivery date. This plays heck w/ my budget when you show up unannounced.
May 2024
They installed two new tanks and only put 10 units in each tank and billed me for 20 units per tank. Called and tried to get it straightened out but they won't fix it. Take pictures of when they "fill" your tanks to save yourself from wasting your hard earned money.
More Comments(29)
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