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November 2023 by Hailey Phillips
Charged me more than what I was told on the phone when I was in the store and they buffed my nail and didn’t fix it. Checked my account and they charged me 150 when my total was 125 for 2 peoples nails which they overcharged anyways. They do massage you slightly but it doesn’t make up for the lost money and bad nails I was given to leave with. Don’t go here.
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October 2023 by Chelsey C
I went in for a pedicure for my birthday. Raymond did my pedicure and it was Amazing! He took his time and it didn't feel rushed. I will definitely visit again after this . The price was fair as well and it cost exactly what he told me it would at check out. I got the spa pedicure with gel polish.
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October 2023 by Avantika J
Very nice service. They were very sweet and did my nails pretty quick. I went on a Tuesday with my friend so it wasn’t too crowded. Got a Gel manicure done and the guy did it pretty well, made sure to ask if I like everything.
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July 2023 by Racheal Moshier
I went in yesterday with my 4 year old daughter for mani pedi’s, we had Chen and Raymond and they were both the most friendly and patient guys ever. My daughter absolutely LOVED the whole experience. Thank you so much for providing such great service, it does mean a lot that my little lady was able to enjoy herself so much even with super wiggly toes and fingers ??Services: Pedicure
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June 2023 by Laticia Perkins
WORST nail salon in Cortland New York hands down! If your a person of color be prepared for a very uncomfortable experience and to be treated differently then anon-colored costumer! The price sign is misleading! I have been over charged for simple short square nails three times! Also had to ask for clear coat and was told to add color my charge from $45 acrylic charge would go to $75 with a regular color then had a gel nail with a regular polish french tip and it bubbled and cracked mins after leavingTj Nails. They suck and they are racist!Services: Acrylic nails
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June 2023 by Blake Marsh
I will never go back here again. My nails are great don't get me wrong but it's not always about the product. The man I had was Willie and he was beyond rude. He was late in and was spoken to. And rushed through my appointment. He yelled at me twice and kept batting my hand away which I thought was unnecessary. When I paid to leave I gave him a tip he didn't even acknowledge it or say thank you. When I went up to the counter I paid in cash and expected a receipt and never got one and no one said goodbye or have a nice day. I was extremely flabbergasted. I'm sure my review will go nowhere and losing one customer does nothing, but coke on guys with the customer service. That was outrageous!!Service: Acrylic nails
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May 2023 by Rebecca Warren
Do. Not. Go. I should have listened to everyone telling me not to go here. I paid for a lavender spa pedicure ($45) and a regular manicure ($15). This experience was NOT worth $60The spa pedicure included a "15 minute massage" with both my massage finished and nails painted in under 10 minutes from starting the massage, a "callus remover" that was just scrubbing (later saw someone else ACTUALLY getting the proper callus remover treatment with the proper tool), and an uneven paint job with more layers in some places and less layers in others on the same nail.The manicure was just as disappointing. My cuticles were simply pushed up and not trimmed, looking worse leaving than they did going in. The paint was also uneven on my fingernails and didn't even cover the whole nail on any of the fingers. The paint chipped the next day on one finger and was chipped on every finger less than one week later.
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May 2023 by Cassie Hinkle
I was not satisfied with the work done on me. I went in to get a dip powder done with tips and a shape. I specified this when I made the appointment over the phone. The nail tech started doing my nails and almost put the powder on before I specified what I wanted. When the powder was applied and the nails were finished, I noticed specks of different colors in my nails (not glitter, different colors). I’m assuming that means their powder is dirty and will brush any spilt powder back into their containers.Service: Dip powder
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April 2023 by Ms Brown
Service was good pedicure was the bomb and I love my nailsthey do take cards but prefer cash there is atm inside for a .75 fee I will go again and do recommendServices: Pedicure
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April 2023 by Alyssa LaBelle
Absolutely horrible customer service and horrible wax experience. After my wax, I’ve been in pain for two days after getting burned from how hot the wax was. My skin is blistering and peeling (i’ve gotten a wax before this is not normal for my skin, ITS NOT SENSITIVE). I go back in to ask for a refund and show them my burns. After talking to two workers at the salon who told me it’s normal (It’s 100% not), a third man came to tell me I will not be getting my refund and they don’t believe me. I reminded them that I am a loyal customer who spends over $80+ a month there on my nails and one $60 refund would make this go away and I would just no longer get my waxes there. He continued to tell me he did not care and that my skin is sensitive and I do not know my own body. I proceeded to call my sister, whose handled these types of negligent cases before and when she called they were extremely rude and asked if she was a doctor. My sister calmly asked if I got a doctors note saying it was a burn if I could then get my refund and they hung up on her. Absolutely unprofessional, rude and BAD AT THEIR JOBS! Never coming back.Services: Spa services
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December 2022 by Rachel Lance
The first time I went I had a woman and she rushed and was kind of rude to me. I went back again and had Kevin and he did a great job! He was thorough and patient and didn't shove my hands around like the woman. So I guess it depends on who you get. I like it here because I've never had to wait and don't have to make an appointment.
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December 2022 by Sonder Campanaro
I came in to get acrylic nails done here about 6 days ago and the service was horrible!! They told me my nails would be around 44-50 on the phone, I said alright that’s fine, and made an appointment to come in for me and a friend. They were welcoming at first, and the process of actually getting the nails done went fine. I finished before my friend and I was paying for both of us, so I went up to pay. I was expecting it to be around 80 or 90 like they had said on the phone, but they proceed to tell me it is 120 dollars. I asked why and was answered that they were more because we got matte, I said okay but that shouldn’t be a 30 dollar upcharge. They then tell me that I had to pay extra for my friends because hers were a little longer (which her nail tech pressured her into, she even asked for them shorter), again I said okay and pulled 120 out of the atm because they do not take card. When I handed them the 120 they then tell me its 121 and so I pull out another 20 and hand it to him, he gives me back 10 and just says tip. After this I was pretty upset, because I wasn’t going to tip after my nails were already looking flimsy and botched, and they all but kicked me out at this point. I ended up going home and wasn’t going to say anything, but the nails began falling off and breaking within a day. I went back today for a refund and they tell me no refunds, and that there was no way I payed that much and that I couldn’t prove it because I used the ATM (that’s how they get you). Then they try telling me how much I payed for my nails and it goes from 45, to 53, to 56, to 57, so their essentially taking as much as they can scam out of you for nails. I got upset and said the nails were botched and falling apart but they were all surrounding me and my boyfriend, talking to each other, being rude, so we swore at them and left. As we were leaving, a girl followed us out and flipped us off. We didn’t say anything else, but will be reporting this business. DO NOT GO HERE!!! They change prices, botch your nails, have horrible customer service, and ensure to only take cash! Worst experience I have ever personally had. (My friends nails are also chipping, falling completely off, and breaking.)Service: Acrylic nails
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December 2022 by Susan Romanelli
I brought my granddaughter to have her nails done here. While waiting for her I discovered my bank card was missing. I went home to see if it was there but it was not. In the meantime they finished her nails and she explained the problem. They then treated her as if she was a criminal. Her mother rushed over and paid them but they need to treat customers with respect. While waiting they spoke about her in their language and were rudeService: Acrylic nails
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December 2022 by Joyce Stanton
I have had sns but went acrylic to protect my natural nails. Every time I go the staff are wonderful and pleasant. A very positive experience.Services: Gel manicures
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November 2022 by Jacki M
Place is always clean and the staff is so kind! The young man that does my nails..... ALWAYS amazing. Never a disappointment! Will forever be my nail salon!
