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January 2024 by Nicholas Priest
I am so happy to be in my new truck. This by far was the best experience I’ve ever had in purchasing a new truck. I heard people say it’s so stressful. This must be the zen dealership. Because it was 0% stress. I made a phone call and Matt crumb was on the ball. A few phone conversations with him and his lenders. One week later I’m in the seat of MY2017 f150 STX4x4. Very clean bright red FORD TRUCK. MATT YOUR AN AWESOME MAN! Honest up front and WANTED ME TO HAVE THIS TRUCK!! Again if you need a ride go see this guy. MATT CRUMB. UPSTATE AUTO SALES FOR THE WIN! P.S. I seen that f250 you just got in. Oh I want that one too hahahaha. I’ll be back to you when I need to up grade again. Happy 2024 to Matt and his team and happy new year to ME!!!! Thanks again from a customer for life. Sincerely yours Nicholas priest
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January 2024 by Kim Ngai
He answered all my questions, was quick, friendly and polite. They've got a great selection of cars here if you're in the market to replace yours.
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November 2023 by Susie Mizelle
We bought a beautiful used minivan from Matt at UAC, and it was such a pleasant experience. I have never said “it’s been a pleasure doing business with you” and literally meant it :) he made the entire process so easy- dealing with the license plates, our insurance carrier, DMV, inspection, the whole thing took just a few days and two short trips to his nice place in cortland. The car was immaculate, he answered every question we had. He even threw in a 1 year, 15k mile warranty for free! That was a wonderful surprise. I’ve bought several used cars in my life and this was by far the most enjoyable time.
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September 2023 by NotJohn
Matt was very helpful in picking out my first car. The Subaru I purchased was in absolute great shape and very clean. Transaction went smoothly and quick. I highly recommend visiting Matt an checking his dealership. Thank you Matt.
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July 2023 by Scott Carroll
Great deal on cars. Awesome selection and above and beyond service
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March 2023 by charlene kolts
Matt was extremely helpful working with me and my mom trying to get me my first car. The car runs great and I am extremely happy with my overall experience. Would highly recommend to anyone!
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December 2022 by Eric Bonawitz
I have been searching for a vehicle for over 6 months, and made several trips hours away just to be let down by other dealers misrepresenting their vehicles. I happened to drive by and see a vehicle in the lot while the business was closed, so I came in first thing the next morning to check it out. I test drove it at 10am, and drove it home that afternoon after Matt handled all the paperwork while I ran other errands. Matt was very friendly, seemed knowledgeable about his vehicles, and was not "pushy" at any point of the process. I've dealt with many dealers where you have to be ready to argue, but with Matt everything was a simple easy conversation like we were just making small talk. Would definitely recommend talking to Matt about your next vehicle
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November 2022 by Donna Allison
Had an excellent experience at upstate auto. Matt was very kind and explained everything to us when we went to pick up my new car. I never even test drove and still said I wanted it. I am very pleased with my new ride. I would recommend upstate auto to anybody that is looking for a new vehicle. Thank you so much Matt for everything.
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November 2022 by Penny L
Had a pleasant experience at Upstate Auto Center. Matt the dealer is a no pressure kind of salesman. Unlike Cortland Used Cars where the youg lady came out immediately trying to make a sale. Matt told us of the bat that he is a no pressure kind of guy, all the cars had keys in them and if we had questions or wanted to take a test drive all we had to do was tell him. I purchased a 2013 Honda Civic from him. Great place to buy a used car. I highly recommend this place. Thanks Matt for all your help enjoyed my experience with your dealership.
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October 2022 by Amber Brown
Matt was straight forward and great to work with. He answered all our questions. I would purchase from Upstate Auto again and recommend anyone else do the same.
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September 2022 by Charles Batsford
Absolutely amazing Matt was always willing to work with me and I absolutely love my new car even when I was unsure on something he was always ready to answer any questions I had or will have in the future
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September 2022 by Yvonne Moore
Always Great service from Matt. We have boughton many cars from him.
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July 2022 by Jaime Gilmore
Staff was very easy to talk to and eager to answer any questions, fixed any minor issues on the car free of charge
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May 2022 by Kaylei Brownell
Highly recommend. The vehicle I was using to go get my new vehicle broke down, Matt was very understanding about me running late and even offered to help with the vehicle that was broken down. He was willing to help push the car. He went above and beyond for my family and I.
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April 2022 by Rylee Button
I bought my first car here with the car salesman, Mike and he was wonderful to work with. He answered all my questions and made this process quick, efficient and stress-free! I absolutely love my vehicle!
