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January 2024 by Jennifer Hernandez
** this review is for my mother, Silvia. MOST HORRIBLE COMMUNICATION OF ANY MEDICAL FACILITY IVE EVER EXPERIENCE. Back in June my mother goes in for a consult about varicose vein removal, they told her make an appointment to have it removed in January (for insurance purposes). 1/4 my mother goes in for the vein removal procedure and the secretary said 1. she doesn't have an appointment (she's had this appointment for months) and 2. They no longer do this procedure because the provider no longer practices here. No call, no email, no communication about her treatment being cancelled! My mother was so incredibly excited and she got home so confused and rightfully upset.
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December 2023 by Judy Kutchmarick
The people and professionals in this group are great. They are always there to answer questions no matter how many I asked. Very prompt answers. The docs are top notch in their care and explanations. None pretend to know anything they don't. They research all their answers and are very thorough. Never ran into a group such as this. Helpful and caring on all levels of employment.
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December 2023 by Julissa Lara Soto
My experience there was very wonderful. The staff takes care of you so well, they’re so polite so clean. I honestly don’t regret at all having my care at this hospital
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November 2023 by Amanda de Bara
Everyone that I met at this office was so nice and helpful. Very knowledgeable and understanding. They are just here to help us all through the process. I couldn't not have asked for better care
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November 2023 by Linda Gentile
Staff members pleasant and friendlySending reminders as to what needs to be followed up with. It's a pleasure, I feel so confident that with their help my story will turn out with positive ending!!!
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October 2023 by Jean Michel
The staff were are great. They were helpful,and genuine and made me feel so comfortable throughout the whole process. I completed my whole check list for that day.l, and while there everyone from the Reception desk , techs and Doctors were amazing, knowledgeable and friendly. Definitely happy I chose the NYGB for my weight loss journey.
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October 2023 by Sheila Lowe-howard
Very impressed. Described everything in detail, left no questions to ask. Very thorough
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October 2023 by Nilsa Nelkin
Everyone from the staff at the desk, nurse and physicians made me feel comfortable and at ease. Even though I had walked in nervous knowing I was going to be given a anesthesia for my procedure, I felt I was in excellent hands. I definitely would highly recommend them!
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October 2023 by Rose Cipollone
It is now two year since my surgery and I have maintained my goal weight. I went in today for a routine endoscopy,everyone is very professional, courteous and helpful at the Cortland office. Dr. Godshall my surgeon is great. Even now two years later they are still there to help and answer any questions you may have.They also offer so many support forums and groups that you can join during your weight loss journey.Give them a try you won’t be disappointed.
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September 2023 by Jennifer Wong
Staff is very professional and friendly. Drs are all kind and empathic so far. Clean and trustworthy atmosphere. Can’t wait to feel my best! front desk in Cortland are amazing!!! They are the best and reason for my return to that location aside Dr Sommer being the best surgeon!!
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September 2023 by Greg Junior
It took about an hour to see the doctor and my back hurting so much from sitting for so long but once I saw the doctor she explained everything so well that at the end it was all worth it..best decision ever no regrets what so ever. The staff are very friendly..
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September 2023 by E B Hopkins
The doctor was thorough patient and friendly. I’m so excited about the relationship. We are getting ready to bill.
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August 2023 by Joan Obrien
I was so impressed with the professional and courteous attention I received at NYBG!Highly recommend for anyone considering bariatric surgery.
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August 2023 by Noemi Rivera
Everyone was amazing, polite, attentive and patient. Dr. Ahn and Kelly were patient with all of my questions and concerns. Dr. Ahn takes the time to ask me questions regarding my personal health, mindset and overall health. He took time to get to know me and my needs. I am very happy and grateful to have found this facility, Dr. Ahn and his wonderful staff! Thank you!!
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August 2023 by Josabet Cuevas
I felt comfortable and well informed. The staff were friendly and the doctor was transparent and knowledgeable. Looking forward to starting my journey with a highly supportive team.
