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December 2022 by Rachel Salter
Seriously impressed! The staff were prompt and helpful to answer the questions I had prior to placing the order. I was blown away by how swiftly I received everything. I will absolutely be ordering from The Mines Press again next year for my company's tax forms. Thank you!
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November 2021 by Ian S.
Unbelievable. I ordered 100 calendars for my business along with 100 envelopes to mail them to my clients. I ordered these as part of a time sensitive marketing campaign, so I needed to know where things were in order to plan. After 2 weeks, I hadn't heard anything, so I called to find out about the order status. No one could tell me anything about the order, only that it had been sent to a third party vendor, despite indicating top of the line printing equipment on its site. Called at the end of the week, still no answers. They told me they couldn't get anything since it was the end of the week, so I waited over the weekend and called back Monday. Still no answers. I got fed up and chose to cancel the order. They told me they had to wait until they heard back from the vendor to cancel the order. At that point, I was just done and ordered my calendars with a different company. A few weeks later, two boxes showed up at my house- the calendars and the envelopes. I figured mines press knew the calendars wouldn't be good to anyone else (they were printed with my name and credentials on them) so they just sent them to me. Two weeks later I got a call from the company stating the calendars had been sent by mistake and that they either needed to bill me or get them back. I told them I had intention of paying for the calendars and that I had already hand addressed the envelopes. They were welcome to the shipment but they needed to be aware that the envelopes were no longer good and the calendars have my info on them. The company is paying money to have the items shipped back to them, I kid you not. I asked what they will do with the shipment once they get it back, the plan is to cut my info off the calendar and give it to nursing homes and schools in the area. Again, I kid you not. This is their plan, instead of cutting losses and learning from their root problem- poor communication- they're going to cut up the calendars and give them away. Net loss here- I wasted a total of three weeks waiting for updates on an order when I could have just started with a different company. Also, it is time consuming to address 100 envelopes by hand (I wanted the personal touch). What an absolutely absurd business practice. Never again, Mines Press! I'm absolutely going to steer clear of these guys in the future and recommend you do the same.
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February 2021 by Robert Majernik
I ordered tax forms from this company on 12/17/20. As of 1/14, I still have not received my order. I called customer service and was informed their supplier is behind and no idea when the order would go out. I am shocked that they never let me know these were on backorder nor did they do anything to communicate the delay to me. I had to cancel my order and get supplies somewhere else at the last minute given these forms have a deadline of 1/31/21. Be wary of delivery times when ordering from this company.
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January 2021 by Jay Zipper
I have been a customer for several years ordering mostly client tax folders and envelopes. I love the quality of products which helps keep up my company's image. Customer service is top notch and they really stand behind their work.
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January 2021 by John iuzzini
This was the worst printing job I have ever seen!!! I will not be returning.
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July 2020 by gilberth celi
Little bit complicated to get the location but worth it nice people
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August 2019 by Devious Toaster
Was not entirely happy with quality or how the lenticular cards ordered turned out.
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April 2019 by Linda Albert
My husband has been a long time customer of the Mines Press. They have great products for my husband's business. They guarantee their products and if you are not happy how things came out they will redo it to your satisfaction. This is a guarantee he has taken them up on only once since he has always been satisfied with the products he has received. The customer service representatives are very helpful and if they do not know the answer to his question they will get an answer either by putting him on a brief hold or call back in a timely matter.
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April 2019 by Tara Suarez
Great company! I have been a customer for years and always receive quality products in a timely manor. The few times I have had questions the customers service staff was friendly and answered all of my questions. Highly recommend.
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April 2019 by William Ferris
Very friendly, great customer service, and fast shipping. Also, my niece loves the cool original things their Iscream Division comes out with like the T-Shirt in the picture. She especially loves the pillows and blankets. My other niece is crazy about the little clip on toys. 5 stars.
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April 2019 by Missy Eidelman
Great company, would highly recommend! The employees were very helpful in making sure that I selected the correct products for my needs. Will definitely be calling them again!
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April 2019 by Web Head
I've been dealing with the mines press for over 4 years and have never had a problem with any of my orders. They have a top notch customer service and are always professional.
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April 2019 by Karl Drinovac
I have placed orders with many different vendors, Mines Press has a very pleasant and knowledgeable staff and I didn't have to babysit my way through my orders, fast, complete and correct, would definitely recommend .
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April 2019 by Uriel Rivera
Mines Press has handled my family's Insurance business needs for 30+ years. We have stayed with them due to their great products and customer service.
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April 2019 by Erica Poccia
Mines Press has consistently provided quality customer service and I very much enjoy the products I've received. Thank you Mines Press!
