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November 2023 by Rebecca Smith
The staff at Diederich's RV Mart were wonderful to deal with. I am thankful for a dealer who will help out, even with a trailer they did not sell. I will definitely use them if I ever need any work on my Escape trailer. They replaced a recalled window and did an excellent job! When we picked it up, they even helped educate me on the hot water heater, which I was new to using, and answered all my questions. Thanks again!
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November 2023 by John Wood
Can't say enough about these guys! Incredibly helpful and kind! Highly recommend getting an RV here you'll have a service enter that always takes care of you like family.
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November 2023 by Steven Thorbjornsen
Hometown business that is family owned. They are very cognizant in not overlooking any detail on insuring a safe and happy journey.
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September 2023 by Thomas Frese
Outstanding services, fast and affordable repairs, great camping store, friendly family owned and operated.
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September 2023 by Tom Kingsley
We have been working with Diederich’s RV since we bought our RV in 2010. They have helped us at every stage of ownership since.As our camper ages, the maintenance responsibilities naturally increases. Their guidance, honesty, friendliness, family-feeling separate them from everyone else. They truly offer the best advice and service we’ve ever experienced. We love this place!Tom Kingsley and Ingrid HylkemaAthens, New York
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September 2023 by Marcilene Smith
I cannot say enough about Diederich's. Professional, knowledgeable, friendly. An absolute pleasure to deal with.
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August 2023 by rob L
Family owned and operated place. You deal directly with the owners. Highly recommend for service, parts or purchasing an RV
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August 2023 by Kathleen Derway
Always very helpful, ideas and suggestions for trailers and rvs the best place to go. Family run.
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May 2023 by Nick Lafountain
Fast and easy service. I visited the parts department today.
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March 2023 by Josh Hale
I needed a part last minute for my furnace, they had it in stock and were willing to take payment over the phone a leave it so we can grab it after hours. Thank you!!!!
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February 2023 by Rachel LaFountain
We were able to look at campers on our own. The staff was very knowledgeable about the campers on site as well as others from the same makers.
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December 2022 by Jim Avalle
If i could give 0 stars i would. This place is no good. Rob is rude and has poor people and customer service skills. Only wants your money and all of it. If things don't go exactly his way or if you have questions they can't handle it. Seemed ok in the beginning when they were going to take 17k on my money, when i stated i wanted to only give half and not all money upfront as instructed by my insurance company that was it for them i guess. Not going to give all the money and have my rig tied up all next year. Especially after reading other reveiws about rigs sitting for weeks and weeks with out being touched, and not being fixed correctly, this place taking people's money and not doing proper reapirs. Rob has the worst attitude ever. He and this place is no good! Glad i didnt bring the rig to them glad he couldnt do it...BEWARE AND STAY AWAY!P.s to your reply. Yes indeed I called Rob and only Rob an As$%$le because it's the truth. And said after repairs were declined and talked to with attitude by Rob..So Yet another lie.
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October 2022 by Mark Katz
Fantastic service and pricing. I had a fitting that broke. I brought it to Camping World and they told me to go to a hardware store. I came here and they solved my problem within 5 minutes
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October 2022 by Sherry Hildebrandt
I made an appointment for my bus and it’s sat there for two weeks nothing was done that I gave the list of to be done. And also they didn’t even have the consideration to plug-in the bus so all my food in my freezer and refrigerator went bad. When I checked on it last week it was plugged in I go on vacation and come back nothing has been fixed or plugged in now I have a mess to clean up and all my food is bad .very unsatisfied.This totally unacceptable .
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October 2022 by Nicole Sohenick
Rob was very responsive to all my questions. I was able to drop off and pick up with all the work done without seeing one person. All coordination was done via email. Which works very well for me. They fixed my gas leak and other items I added to the list. I will definitely go back for more service in the future.
