Tops Supermarket is a convenient neighborhood store that offers a good selection of items. While it has a friendly staff, some customers have noted a lack of customer service at the registers, with employees occasionally distracted. The store is small and somewhat old-fashioned, with a few cleanliness issues and unclear sale signs. However, many appreciate the weekly sales and the helpfulness of the workers, including the manager. Overall, it is a well-stocked supermarket that meets the needs of local shoppers despite some minor drawbacks.