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“The manager at the Ridgefield Main Street branch, Debbie Przewlocki, is a stellar manager and human being. She found potential fraud on our account, called immediately and multiple times to get through, closed our account, got a new account opened, and dealt with all the other issues involved, all while being incredibly kind and understanding. What a difference it makes at such a tough time to have someone so careful, competent, thorough, and caring to help us through this ordeal. THANK YOU, Debbie!”
“We became clients after being defrauded at a major worldwide bank, and we couldn’t be happier. Everyone we now have the opportunity to work with is incredibly thorough, helpful, and compassionate. I’d like to give a special shout out to Alexis Burch and Kathy Graham.”
8:30AM - 5:30PM
100 Mill Plain Rd Suite 4A, Danbury
Banks
“This is a great bank. I opened a new account on Mill Plain road with Sherrill Koch, the Branch Relationship Manager. I really enjoyed our conversation, as it didn't feel stuffy like most other banks. She gave me a lot of knowledge of the bank. I grew up here in Danbury, Connecticut and never realized that Savings Bank of Danbury has been open for a 170 years....wow! Also having attended Danbury High School, I had the opportunity to meet Mr. Hal Wibling's daughters. He is the Chairman of this establishment, and the family integrity is well represented by they banking institution.”
“I have been locked out for 2+ weeks. I spoke with Amy Williams and, besides being very courteous as many are, she was able to help me get back on line. Although I hope I don't have to go through this hassle again, if I do, I will call Amy to help me through the problems again. She is highly professional and I thank her again.On a separate note, it is ridiculous to have a recovery process that takes 2+ weeks and is out of the staff's hands. That is not in the least customer friendly. The lockout was my problem through inadvertently responding incorrectly to the login questions. That happens. A recovery should be able to be effected immediately upon a phone call and verification. On another note, your vendor, since I was told the problem was created by the mysterious vendor, is that you cannot automatically make international calls. I am frequently in France and cannot receive phone calls except by human intervention, e.g. for wire transfers. It would not be difficult to handle international calls so you would not simply remain a county bank.”
8:30AM - 5PM
95 Park St, New Canaan
Banks
“I love this branch! The staff are friendly, polite and professional, especially Ping and Perry. Since I always use the drive-up, most likely I talk with one of them. They are awesome!”
9AM - 4PM
175 Elm St, New Canaan
Banks
“Ron Cruz amazing to work with, he should be running the CITIBANK of new Canaan, he is extremely efficient, professional fast speed always knows what he’s doing. I highly recommend working with him directly when you go there.”
9AM - 5PM
400 Main St #1, Armonk
Banks
“Great personal service from an amazing bunch of employees. Clearly the neighborhood bank for personalized service with a smile. If only other banks took their lead ... a gem in town!”
“I recently moved my all of personal and business banking to Tompkins Mahopac Bank, and I couldn't have asked for a better experience. They are always courteous and professional, unlike the government sponsored too large too fail banks that treat you like you're a number.”
9AM - 3PM
630 US-6, Mahopac
Banks
“Love this branch the only thing that stinks is they are closed on Saturday's if they were opened on that day would give it five stars. Can't take money out when I need to since I'm waiting for my debit card to come in the mail.”
9AM - 4PM
12 Tomahawk St, Baldwin Place
Banks
“WOW I was treated so well by Tommy B. He was kind, informative and speedy. I greatly appreciated him hearing what was going on and coming to help right away. I am happy I switched to KeyBank, this was my first experience in a KeyBank branch and was I very impressed. Thank you Tommy B. Great work! :)”
9AM - 4PM
14 S Moger Ave, Mt Kisco
Banks
“Nice suburban bank in Mt Kisco NY. One problem should be resolved. Coin counter should be managed by People United staff if a coin business is using the machine. Often these businesses cause the technology problems.”
9AM - 5PM
368 Main St, Ridgefield
Banks
8:30AM - 2PM
12 Front St, Croton Falls
Banks
“I've been going here for years and everyone is beyond helpful. They know you and address you by name. They will call you if they notice that accounts are coming due. Once when I was stuck in the city with no money in my checking account and I was in desperate need of cash to get my car out of a lot, one of the customer service girls called and got authorization from corporate to transfer money into my empty account from another account so that I could get my car. . She called me to let me know the transaction had gone through and really saved me that day. PCSB is really one of the best banks around.”
9AM - 5PM
420 Old Post Rd, Bedford
Banks
9AM - 4PM
2 Prospect St, Ridgefield
Banks
“M&T has been my business bank for 10+ years for good reason. I could write a novel of details but I was inspired to write this review when leaving the Ridgefield, CT branch this morning about a specific experience.In addition to the personal service and the local branch folks knowing your name, M&T has always respected my time.For example, I send an email to the branch every month and then come in to sign the paperwork for an int’l wire transfer. I was in the branch for no more than 2 1/2 minutes this morning to complete this month’s transfer! Very impressive.”
9AM - 5PM
152 Main St, New Canaan
Banks
“Andi Daku was my introduction to Wells Fargo. He’s very professional and he took my case from the Bedford location and handled it very good. Andi, you’re young and the way you take care of your customers I know you’re going places.”
9AM - 5PM
108 Danbury Rd, Ridgefield
Banks
“I've been banking with Chase for about eight years from the Ridgefield location and I only have positive things to say. The location has lots of parking, has a nice atmosphere, and I've only had positive experiences. I just do basic banking at this stage of my life so in that regard I am happy. On the occasion I've overdrafted from my checking they refunded the fee when I asked them to. I appreciate that.”
9AM - 4PM
981 US-6, Mahopac
Banks
“Lisa C. at KeyBank Mahopac is amazing! She’s helped me open a debit account to pay a mortgage, and guided me through financing options on a car. I also intend on using KeyBank for a business account because I trust her and value her input. She lays out your options and gets everything done extremely promptly and thoroughly. There isn’t a kinder, or more pleasant person out there. Always a walk in the park getting these things setup with her! She’s a gem!”
9AM - 4PM
442 Old Post Rd, Bedford
Banks
9AM - 4PM
95 Main St, New Canaan
Banks
“I AM RATING THE STAFF - NOT THE BRAND BANK.The staff at this location (for the most part) is very friendly. They try their best to be helpful as well. I will admit, Wells Fargo Bank is not a great bank to be working with as an individual. They are very much fee hungry and its not great. Once again, the staff at this location was very kind to me (except what seemed to be the manager, haha), but over all this was a good location. Not sure if I will be a customer of Wells Fargo much longer though due to their other issues.Overall Rating: 8/10”
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“William and co. at Trustco Bank were amazing with my home buying experience. They processed and closed my loan in 10 days, and were incredibly accessible throughout the process. The entire team there was a pleasure to work with. If you are in the market for a mortgage, I recommend Trustco Bank over anybody else!”