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December 2023 by Raven knight
Locally owned health Mart pharmacy. Staff is friendly and accommodating. Very cute gifts as well!
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September 2023 by Betsy P
Our first choice for all our pharmacy needs. Cross River Pharmacy, Elaine, Stuart and their staff are so good. They make the extra effort to work with you, and offer a level of customer service that's unmatched (and pretty rare these days.) I also like their gift & card selections and always find something else I need like candles or gift wrap.
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September 2023 by Peter Grekin
Unmatched customer service. Elaine and Stu and the rest of the Cross River gang always go the extra mile to help with any problems, and to provide a personal “we’re all part of the same community” experience.
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July 2023 by Jamie
The only pharmacy I’ve ever used that doesn’t call or at least send a text message to let you know when your order is ready. I stood at the pick up counter for 10 minutes before anyone acknowledged my existence. First and last time using this place.
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May 2023 by Laurie Hess
I am an exotic animal veterinarian in Westchester County, NY, and my hospital, Veterinary Center for Birds & Exotics in Bedford Hills, NY, has prescribed nearly every compounded medication for the unique pets we treat (that cannot take pills but must take liquid medications) through Cross River Pharmacy for more than a decade. The pharmacists there have been incredibly accomodating to meet the varied and specific needs (i.e., medication volume, strength, flavor, etc.) of all the unique species we treat. They also have been great at getting these medications to pet owners quickly and efficiently when their pets are really sick. I recommend Cross River Pharmacy highly and wholeheartedly and will continue to rely on them as my animal hospital's main compounded medication supplier!
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April 2023 by Deborah Corde
Wonderful neighborhood pharmacy where everyone knows you and appreciates your business. Been a customer for 17 years.
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January 2023 by Katie Borell
I have so many positive things to share about Cross River Pharmacy after my veterinarian sent a prescription to be compounded for my cat Benny. The woman I spoke to regarding Benny's prescription was extremely helpful, very kind and understanding of the challenges that come with medicating a finicky cat. We decided to go with chicken flavoring and I truly appreciate her willingness to help find another option if need be. I was hopeful that flavoring the medication would make things less stressful for Benny but I had no idea how well received it would be. Benny LOVES it! He enthusiastically licks every drop from the syringe and looks for more! I cannot thank Cross River Pharmacy enough and will recommend them to anyone with a pet in need of compounded medication! Please keep up the magic that you work, you've made life for both Benny and I much easier!
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December 2022 by Margaret Rotella
Everyone is so friendly. Great pharmacy to go to.
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July 2022 by Ian J.
I rarely write reviews but I encountered the worst experience ever from the lady behind the counter today when picking up my eye prescription - it was beyond bad service, it was straight up rude. Would strongly recommend you avoid this place at all costs.
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April 2022 by Jia Ma
It's the pharmacy I just was going to use since we just moved to this area. When I came in to pick up my prescription around 9:15am, the senior lady who was behind the pickup counter was talking to another lady in the back, she saw me but didn't say hi or came to offer help right away. As I was waiting for her to finish her rumor talks, their phone rang, then this senior lady came back to the counter and grabbed the phone, without eye contact or greeting me, even without telling the other person on the phone to wait a second and attend my need first. Since I gave her respect to finish her rumor talks, but she didn't show her respect to me to address my need with a priority, I walked away immediately. I saw other people’s review about this senior lady as well, it is so disappointing that they allow their employees to treat customers like this. This is not going to be my pharmacy ANY MORE.Add-on: the lady whose name was Pat or Patty called me to apologize, and she said the reason why she didn't attend to me was because that she did not see me. Seriously? I stood there 3 minutes right in front of the counter to wait for her to finish her talks with the pharmacist and pick up the phone right in front me, and I swear to god she looked at me when I arrived at the counter, but she just said that she did not see me. WOW, what a "fabulous" excuse!
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March 2022 by Mystina Jia M.
It's the pharmacy I just was going to use since we just moved to this area. When I came in to pick up my prescription around 9:15am, the senior lady who was behind the pickup counter was talking to another lady in the back, she saw me but didn't say hi or came to offer help right away. As I was waiting for her to finish her rumor talks, their phone rang, then this lady came back to the counter and grabbed the phone, without eye contact or greeting me, even without telling the other person on the phone to wait a second and attend my need first. Since I gave her respect to finish her rumor talks, but she didn't show her respect to me to address my need with a priority, I walked away immediately and this is not going to be my pharmacy ANY MORE.
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January 2022 by Dwight Arthur
Compounding pharmacies are hard to find. This one does quality work and the pharmacist is patient and helpful
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October 2021 by Lori
Cross River Pharmacy compounds my dogs heart medication. I have ALWAYS had a truly wonderful experience with them. The convenience of texting is a plus and since I live in TN, shipping is never an issue even when it needs to be expedited due to my oversight in reordering. Their pricing is cheaper than other compounding pharmacies as well. Thank you Cross River Pharmacy for helping me give my little guy an excellent quality of life.Lori & Boo
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April 2021 by Lori Lowry
Cross River Pharmacy compounds my dogs heart medication. I have ALWAYS had a truly wonderful experience with them. The convenience of texting is a plus and since I live in TN, shipping is never an issue even when it needs to be expedited due to my oversight in reordering. Their pricing is cheaper than other compounding pharmacies as well. Thank you Cross River Pharmacy for helping me give my little guy an excellent quality of life.Lori & Boo
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March 2021 by Lauren Frahn
Such incredible service and staff...Truly above and beyond in every way... Thank you so very much... I am so grateful ???
