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October 2023 by Dan Masiello
All these reviews are outdated and misleading. I just visited this place and they got my order perfect and breakfast sandwich was delicious.
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August 2023 by Mike National
Love their bagels
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June 2023 by Todd S.
Ever been to a bagel store that doesn't make bagels? Welcome to Empire. Sold out on Fathers Day by 10 am. Same Mothers Day. And out of certain bagel types many Sundays in between. Hmm maybe make more bagels??? There's another bagel place in Katonah that has the smarts to make bagels through the morning. I won't mention the name because I don't want you thinking this is an ad. It's not, just a disgusted patron who will never go back to Empire and its empty bagel bins. Pathetic.
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May 2023 by Danni I.
We live a town over but we buy bagels from here. We don't even toast them. Pop in microwave for 15 seconds, and life is good. Chewy, and soft -- my 5 year old bites into it and it tears apart perfectly. Empire bagels rock the hard party. If you've tried them you know. If you haven't, please try them. They are so worth the experience. Also, the side order of bacon is a great shortcut - they crisp it perfectly. At $3.75/serving it's worth it so the house doesn't smell like bacon.
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May 2023 by Nelson Vicente
Place has amazing food and bagels but I’ve came here 6 times and 5 out of the 6 times they have messed up my order i recommend you write your order down instead of asking in person
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March 2023 by Vanessa Bailey
Food is great, but they constantly mess up our orders. When I called to tell them the order was wrong, the guy who answered the phone told us to stop ordering from them instead of fixing the issue. My company has spent a lot of money here because we enjoyed the food but after the rudeness today we will never order again. Get better employees who know how to talk to customers.
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March 2023 by emily epsteinsteffens
They close 15 minutes early frequently, and will not let you in.
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February 2023 by Olivia Porter
It says on the door they open at 5:30am and the website says 6am. I’m here at 5:50 am and there’s absolutely no one her. Very upsetting as I have to be at work at 5:45am, I’ve wasted my time coming here, and I’m hungry.
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August 2022 by Skye Tatanka
Great bagels!!!!!?? Menu has a very wide selection!!! ?Customer service/friendliness is lacking, generally
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August 2022 by David. Soderlund
Well let’s begin with every morning for the past week I stop in their to grab quick bagel and ice coffee theirs no bagels. I’m their from 630-7am everyday and theirs has not been any bagels on the rack. The workers tell me it’s getting worse and worse and I’m not the only one who’s a regular their that has been not able to get any food. They tell us to call the owner in Carmel or Yorktown but what’s that going to do. I’m sure he already knows but your going to loose a lot of people just b/c your company can’t get the product out in time.
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February 2022 by Peter L Kelly
Great spot. And staff is super cool and friendly. Highly recommend.
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January 2022 by Animumque
The eggplant supreme wrap was excellent.
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January 2022 by Joseph Jerie
Good food and fair prices. However I wish the staff was more energetic/enthusiastic.
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December 2021 by Greg B.
Went there today. All the counter staff were not wearing masks even though it is a NYS mandate. Their bagels are above average, but I will not return until they obey the law,
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November 2021 by Reginald “Jonesin'” Jones
The eggplant supreme wrap was excellent.