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April 2024 by W L.
Go to another pharmacy if you can! The pharmacists give wrong information on medications - she told me that these 2 medications are similar while I knew they were quite different. In addition, they are unwilling to answer simple questions such as availability of medicine. When my medicine was not in stock, the pharmacist told me that they would order it. But 3 days later when I went back, there was no record of the order. I then waited another 3 days but was then told that the medicine was on 'backorder' and they could not give me a date for when the medicine will be available. When I asked the pharmacist to check if they have this other brand in stock. She immediately said that CVS did not sell that brand at all. I later checked with CVS in Peekskill and the Peekskill store had it, which means the croton store pharmacist lied or did not know the brand and did not bother to check it in the system.
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February 2024 by Paul G.
Byeeeeeeeeeeee Ya'll are the absolute worst store there is. No idea how you are still open for business. The incompetence is beyond anything I've ever seen in a store that actually dispenses drugs for people. Not that you need me to tell you. Every employee is Cleary miserable here and wants to leave.
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February 2024 by Pirjo Milito
Great friendly service!
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February 2024 by Kenneth Davis
Pay more to the employees, maybe more qualified will come...Right now they do not really care.
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December 2023 by Richard Olver
Lovely selection and display of Christmas merchandise and helpful, attentive staff.\n\nBut...YOUR ELECTRONIC SYSTEMS ARE MADDENING AND FRUSTRATING AND ARE DRVING ME AWAY FROM SHOPPING AT YOUR STORES!
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December 2023 by Sarah Cunningham
Typical. Long line and no one to help. Avoid like the plague.
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November 2023 by Amy Oliva
The pharmacy employees are not only incompetent but rude and unhelpful. They entered in my insurance information incorrectly and then made me call to straighten it out. In addition, the girl in the register was talking bad about me in Spanish thinking I didn’t understand which is highly unprofessional. Do better.
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October 2023 by M&R
The older reviews were harsh but many were accurate. I have been there a few times recently and happy to report it had improved tremendously. Quite a few more friendly and competent employees were available to help in the aisles and registers. Thank you Laura, you saved me a lot of time and money The store is much cleaner and the pharmacy is running much smoother. I didn't wait on line more than 2 minutes and more people were on staff at the pharmacy dept to help. This CVS seems to be working really hard to turn things around and from what I have experienced this month it is doing a good job of it. I hope it continues.
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October 2023 by #1coffee lover
It is always a pleasant shopping experience when I visit a CVS store. The employees are usually helpful and courteous.
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August 2023 by Marion Callis
Once again, I discovered the Croton CVS pharmacy gave me incorrect dosage instructions. They are not only rude and unhelpful, but negligent. Avoid at all costs.(Plus, the store itself is filthy. Just gross.)
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June 2023 by Sivan B.
Hate this pharmacy.. where should I start.... workers rude with bad attitude..... Always long wait.... They take forever to get medication ready even if it's a cream or Shampoo, Harassing text to pick your medication but then... They close 15/20 minutes before the advertised time. Don't expect to get your medication if you come 40 minutes before closing time.... they will argue with u that it's not enough time.... to give a prescribed topical cream????
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June 2023 by Zsophia Quezada
The place is okay, some cashiers are nice but the manager is rude. And i get my meds too early i have 3 bottles that i have to finish
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February 2023 by Patricia Smith
Disrespectful and unprofessional Pharmacy staff
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January 2023 by sean reilly
Do not trust this pharmacy to get your meds in a timely manner or for them to help when they don't have your meds in stock. Expect to wait a ridiculous amount of time on line when you pick up your meds if you're lucky enough to have them actually fill a script. 0.0 rating is too high of a rating for this sub par pharmacy. Pharmacy staff is GARBAGE! They are rude and lazy. They don't bother to call you or your dr when they dont have your meds even though their automated system says a date and time script will be ready. Only tell you on the day it was supposed to be ready that it is indefinitely back ordered! Shame shame shame on you CVS Croton Pharmacy! I will be switching pharmacies once they straighten out the debacle they created. My Dr had to call and change 1 script 6 times due to CVSs lack of care for their patients and customers. They even lied and said it was available at another location when it was not! They are clearly the WORST pharmacy and have the WORST customer service standards. Not to mention their store always looks like a tornado just went through it. Avoid doing any business with them as it will cause more stress and problems then its worth.?????
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December 2022 by Jose L.
I stopped in here while on my way to work, since the a different CVS on my route was closed because it was early in the morning. When it comes to pharmacies, I just need the basics. This CVS carries various brands of cough drops. I am grateful that this location was open in the morning, as compared to other CVSs that are closed at that time of the morning.
