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July 2025 by Mark
After receiving the wrong parts from a new auto parts store, I went to advanced. Not only did I get the right part immediately but the service was excellent. The lady that helped was very nice and knowledgeable. I won't waste my time going anywhere else.
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July 2025 by Ride With Me
Ask for Brent ! He is the absolute best !!
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July 2025 by Sheila Gibson
Well experienced service person.
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June 2025 by Selena Tant
Don’t waste your time. They “ordered” the parts and they didn’t come in. Napa had them in stock.
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June 2025 by Matt Mark
The lady that works there is completely lazy, walked in and up to the counter, she was sitting on her stool at another register , she saw me standing there and went on about her business, never got off of her stool, as I'm standing there I see her make a couple of gestures towards me that were negative and finally she says ,can I help you? in this tone of voice that was very off-putting.This was about 60 sec after I'd been standing there . I told her no thanks I'll go somewhere else thanks. Moral of the story , don't be lazy , get off your ass and offer assistance
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June 2025 by Edward T Urich Jr
I stopped in to have my check engine light looked at..They were very helpful..
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April 2025 by Charles Trautman
Again I find that their are incompetent people in this world. A simple task of installing windshield wipers is one of the basic things a person can do. A monkey could be trained to do it. So when you spend $62.00 on a set, don't you think you could insure its done correctly. 10min back on the I-390 one comes off in a pouring rain. Not only is this frustrating but dangerous. You endangered the safety of the people in the vehicle and others on the road. I hope that corporate gets this and takes action. I will be contacting an attorney for advice. Sincerely, Charles Trautman
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August 2024 by Candace Hughes
My boyfriend was in need of help. They weren't busy. Yet the two employees couldn't be bothered to actually help out a customer find where a part is located in their store. One employee keeps coming out to smoke every fifteen to twenty minutes. I will not be returning to this store. They told me I could return a part if it doesn't fit, then refused to actually refund it how it is suppose to be. The only refunded .90 of the original part I brought. We checked to see if it would fit without damaging the item which it wouldn't fit. And tried to return it only to be met with them saying they can only do .90 on the part. The employees are also allowing animals into the store, these animals aren't service animals.
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May 2024 by Nahtanha Castner
I have been to this store twice and the first time my dad was short a dollar and they gave him a senior citizen discount and were very kind to my dad! Tonight my son was having trouble with his brake caliber and the manger Dave was so very kind and helpful to me! Very nice store very nice employees! I hope this company is good to these employees. A plus service 100 stars ⭐️
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March 2024 by Jennifer Bouie
I went here and was gonna buy a gas can but when I told the cashier it was because I couldn't open the one in my trunk she came out and tried to open.it then tool it in to a guy who was working he was able to open it and they were so kind
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October 2023 by Lisa Coolbaugh
Friendly and helpful staff
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October 2023 by West Brewer
Traveling and had a blowout on the freeway right at the exit. We watched our tire pressure drop as we exited over 1 min to 0 as we pulled into this store at 759. I know this because I got it to go inside and the worker opened the door and said we are closed. I said your sign says at 8. And it literally turned 8 right then. I was now completely flat on the rims and shouldn't drive anywhere else. He told me everything was shut down and they couldn't help me. I'm like, did you shut down early because you opened the door belt 8 to tell me you were closed. He was more then helpful to give me tips and info on where to go get help but if have to drive. I only asked to buy a can of fix a flator if they had a compressor or a flat repair kit. I could pay cash and a little extra and they could run it through the till tomorrow. At that point he closed and locked the door. Very disappointed as we are from ouy of state driving 4 hours north tonight still. I saw another gentlemen inside gathering supplies and was hopeful he was going to help. 5 min later he and the other guy walked out and left. Here we are 30 min later still stuck here trying to get help through the rental agency. This dang ford ecosport doesn't have a spare and Dolar rental says we didn't purchase the premium emergency road side assistance. ?
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June 2023 by Roger Hendrix
They saved me on my way home to Rochester from dansville and all were friendly
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June 2023 by pumpkindoodle2007
Help is friendly and quick service
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May 2023 by jeff watkins
Very helpful franchise to have near home. Lots of readily available parts in stocks for the majority of common vehicles, at a decent price or in store purchase. I've personally stocked my garages from their on-hand commercial parts counter with air oil and cabin filters; most common break pads and rotors, break lines, fitings, distribution blocks and hoses; light bulbs and fuses. I've bought hundreds of parts for my personal vehicles and family, and several businesses I've owned and ran.
