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March 2024 by Michel Santerre
I regularly shop at the Deer Park location and am generally satisfied with it. I occasionally get the rotisserie chicken, which I did again on March 12. The price has not changed in a couple of years, but the chickens are smaller and smaller. The problem is they continue to cook them the same way, as a result they are overcooked. I picked one that was not so well done, but still I ended up with very dry and trashy meat. They need to do something about that
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March 2024 by Michael Kerr
On Saturday, March 2, at around 11 a.m., my wife and I stopped at BJs to shop for the week. I usually prefer instant checkout, but today, mainly because I was pressed for time. After scanning 20 items and paying, I received a digital receipt. My wife is a secondary account member, so I checked the remaining items using her login. At that point, I was able to pay, but I was unable to retrieve a receipt for the second transaction. We headed to customer service and explained the situation. Tina came to assist a cashier who could not identify the problem. She decided the issue was the result of us not simply not paying. Then she stated that the charges listed as pending in my account were soft and would eventually fall off. That would make sense, except I had a receipt for the first transaction, also listed as pending.Tina would not allow us to explain or even state our concerns. She knew we were just being dishonest. After a few minutes of her suggesting I was trying to get away with not paying, I placed an open hand toward the counter, which landed on her hand, and asked her to please hear me out. She said Ouch as if she had been assaulted, and at that point, I walked away. Tara, a front-end cashier, assisted us as best she could. However, my account was ultimately charged 3x, which is an inconvenience but no one's fault. My issue here is that it is impossible to determine someone’s integrity based on their complexion. Moments after I touched Tina’s hand, I witnessed a customer holding her forearm. Tara gently touched my forearm to reassure me she would figure it out. My concern is for people who shop at BJ's using the last of their money, as I often have and do not have the funds to repurchase an order due to a system malfunction, and how they will be treated, especially if they are a person of color. I could not imagine going home to my children with no groceries and being accused of dishonesty, and I will not be shopping at BJS, especially the Deer Park location.
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March 2024 by pily hernandez
So sad ? is my sister's birthday and we always buy a cake for her at deer park location but this time they refuses to put her name on it because the only one who can do it was on her break and they told me to wait for her 40 minutes no way...
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February 2024 by Rahul
Terrible customer service. I asked where the water is and she was so rude saying find it yourself then at the checkout I just wanted to apply a coupon she threw mad attitude. BJ's is really for people who can't afford Costco membership.
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December 2023 by Kathy R
Wendy in the deli counter is so courteous and slices the Roast Beef to perfection. I go to Deer Park instead of Farmingdale just to get the Beef sliced by her.
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December 2023 by vrajesh patel
Not even deserve single star, so lazy and useless staff, even manager, asked them to get stuff which wasn’t set on shelf but it was in stock up there, they said they can’t put them down due to laziness, are you serious? That happened multiple times, this bjs staff are so unfriendly and not helpful at all
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November 2023 by Darcell Dowdell
Disappointing that BJs doesn’t carry a section for Vegans. It’s not like they don’t have the room. Shameful ??♀️
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October 2023 by Rose S.
I AM SO TIRED OF BEING BADGERED TO OPEN A CREDIT CARD......PLEASE STOP...................I hate going in there for that reason alone!!!!!!!!!!
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August 2023 by Junaid Baig Mirza
I love shopping at BJ’s Wholesale Club because they have everything I need for my home and family. Whether it’s groceries, household supplies, electronics, furniture, or clothing, BJ’s has it all at great prices. Plus, they have their own private label brands, like Wellsley Farms and Berkley-Jensen, that offer high-quality products at even better values.Some of my favorite products from BJ’s are:Wellsley Farms fresh produce, dairy, snacks, and desserts. They always have a variety of fruits, vegetables, cheeses, yogurts, nuts, chips, cookies, cakes, and pies that are delicious and fresh. I especially like their hand-painted hydrangeas and their chocolate chip cookies.Berkley-Jensen paper products, batteries, and general merchandise. They have durable and soft paper towels, toilet paper, napkins, and plates that are perfect for everyday use and parties. They also have reliable batteries for all my devices and gadgets. And they have a lot of other useful items like luggage, bedding, fans, and air conditioners.BJ’s bakery and deli. They have a wide selection of breads, muffins, bagels, pastries, cakes, cupcakes, and pies that are freshly baked and taste amazing. They also have pre-made deli platters and cakes that are convenient and easy to order for any occasion.BJ’s Wholesale Club is more than just a store. It’s a membership club that offers exclusive benefits and services to its members. Some of the perks that I enjoy are:Free in-club pickup and same-day delivery. I can shop online or on the app and choose to pick up my order in the club or have it delivered to my door in as little as two hours.Tire center, optical center, travel services, home improvement services, cellphones and wireless services, installation and assembly services, and more. BJ’s has a lot of partners that provide quality services at discounted prices for members.Coupons and deals. BJ’s always has amazing deals and discounts on various products and categories. I can save even more by using the coupons that they send me by mail or email or by clipping them on the app.BJ’s Wholesale Club is the best place to shop for me and my family. I always find what I need and want at low prices and with great service. I highly recommend BJ’s to anyone who is looking for a convenient and rewarding shopping experience.I hope this helps you with your review. If you need any more assistance from me, please let me know ?
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August 2023 by Jay P
This is like a Bjs lite. They don't carry everything, but at least they are open late.
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July 2023 by Corey M.
Very helpful. The online order team had all my items prepared and waiting at the requested time. I made an error with my order and customer service was very helpful
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July 2023 by Harry R. Burger
They perpetrate eugenics against Disabled people by not requiring everyone to wear masks inside the building. COVID Isn't Over, & we who already have disabilities & prior COVID infections are in much greater danger from this disease than not-yet-disableds.The only employees wearing any masks are those giving out free samples of food (only surgical masks, not N95), but at least one had her nose hanging over the top - useless!Until we have a cure for HIV good enough that nurses stop wearing a new pair of gloves to draw your blood every single time, & we have equally effective cure for COVID, or it's GONE, everybody needs a mask wherever you might swap breath with a stranger, EVERY SINGLE TIME.
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March 2023 by Bill G
Deer park location. I bought paper towels with an eight dollar off coupon. Coupon didn’t work. I had to go to customer service two people working 12 people online my perishables are melting. I asked the supervisor Melissa at the desk anything I can do she said it’s not a problem it’s member services problem and briskly walked away. I ended up waiting online when I got to the desk the customer service people were nice politely explaining to me that it was my fault I had missed I needed to buy two in order to get the coupon. if I only the supervisor would’ve taking a minute to go over that with me she could’ve saved me 20 minutes in line and having to deal with my melting ice cream.
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March 2023 by donna dubois
I just want to say some good things about a manager Melissa she is very helpful at taking care my problem with the car battery just want to say that we need more people like this running retail. She was very good with her customer and I think her so much.
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March 2023 by alex escobar
30 minutes waiting for someone to pick up the phone , bjs in farmingdale you can have people paying for membership if do service if given to its customers. Today Thursday 3/9/23 7pm
