-
November 2023 by Jennifer Felice
They truly are so kind, helpful and you amazing work. Separate incidences or we had to get our vehicles repaired. They were so helpful throughout the whole process and did a wonderful job. I highly recommend them for any of your car needs services.
-
May 2023 by Cindy Napoli
Excellant job on my car, nicest people, gave me time frame and stuck to it. Castle replaced my bumper ( someone ripped it off my car and put in a screw to hold it on). Castle also redid back qrtr panel (a previous shops work that had left ne with a bubble that split). Now both look like new. Castle did a great job. I recommend them to all.Services: Painting
-
November 2022 by Brittany Simmons
HORRIBLE PLACE DON’T USE WARRANTIES DON’T MEAN NOTHING TO THESE PEOPLE M. I was recently referred to them by one of my ex friends. This company had my car for a month and a half was supposed to fix the front of my car because somebody backed into me and denting my grill and my lid. After two weeks of driving my car, the front of my car started shaking. I took my car to my dealership. Come to find out this company took my money and did not fix my car properly. Now my inspection won’t pass and I have to pay 3 to 4 grand for the mistake. I’m taking them to court.Service: Steering & suspension repair
-
November 2022 by I Eat Food A.
Greg, the owner is amazing. Told me a specific time frame on when my car would be ready, walked me thru the whole process, and rental was on site. Job came out perfect! Thank you
-
August 2022 by Rajiv R.
My 2021 Tesla Model 3 backed into a post and needed some repair. Rather than wait months for Tesla, I found these guys online, and glad I did. Greg was friendly and easy to work with. They had no issue doing tesla body work and the car came back looking better then when I bought it in 4 days. Highly recommend this place.
-
March 2022 by kevin clark
Excellent collision shop and a very professional staff. Greg and Dave are the best. I highly recommend this shop.
-
July 2021 by Jami Pena
I had an incident where a truck ended up hitting the whole side of my passenger side while I was waiting at the stop light. The damage was pretty big and I had to find a collision to fix all the damages that the truck had caused. I spent one night searching the top rated collisions around my area and found Castle Collision of Suffolk. I was reading the reviews and everyone of them was outstanding, so I decided to go there in person and see what they could do for me. The minute I walked in there Greg was so kind and generous. He was professional and explained things very clearly to me. He answered all the questions I had in mind and if I ever needed anything he said to give him a call. They took great care of my car and it came out amazing. After dealing with so many problems with the insurances, Castle Collision treated me like family. I felt welcomed and comfortable leaving my car in good hands. They even gave me a life time warranty on my car which is a great benefit. They were so nice to even wash and clean my car after all the work they had done. I also had bought a certain part of the car and Greg made sure that I was going to get reimbursed for it. Thank so much Castle Collision, I know that if I ever need a type of job like this I will go to them. Best experience I ever had.Service: Painting
-
June 2021 by George Routsos
This auto body shop is one of the best in the business. Unlike others, Castle first guides and informs their customers about the process and work. Their customer service is second to none and Greg is an amazing, professional, helpful guy who respects both his customers and prospective customers. He actually wound up saving me a ton of money. Way to go Greg. Keep up the great work.
-
March 2021 by Tony A
From the Phone call to when the work was completed Castle Collision were very Professional. If I ever need auto body work done again I will be returning to Castle and will recommend them to anyone I know that needs auto body work.
-
February 2021 by Robin I.
Recently, a garage in NYC damaged my 4 month old car. We all know how that feels. It was only a couple of 1 foot or so scratches on the rear quarter panel (probably against a column), but they were more than superficial and the quarter panel was perfect when I dropped the car off. I brought the car to Castle expecting it to cost up to $250 to fix the garage's damage and a few extraneous scratches from parking in lots (little scratches) plus some superficial hood scratching. Greg inspected the car and told me he could probably fix it up for me with no charge l, if I could come back the next day. When I came back, I waited comfortably for less than 20 minutes (browsing Castle's brochures including one: Know Your Rights--what the insurance Comp may and may not require of you--very informative), and they fixed and shined my car up while I waited. No charge!! I offered Greg money for the time, but he said just to remember Castle. I tipped the workmen, and I know If I ever need any work done to the bodies of any cars I own--Greg and Castle are who I will trust.
-
July 2020 by abelz04
Had to get my car worked on two different times with excellent work both times. They are honest as they were in line with other quotes I got . Polite and professional .
-
June 2020 by Noe K.
Amazing, professional, organized..I cannot say enough positive things about them. I brought my badly damaged car over after speaking with them on the phone. They were so patient, so courteous and walked me through the process of filing the claim. They also got me a rental the same day and stayed in communication with me giving me updates on the car and where they were in the process. When I went to pick up my car, it looked brand new, like nothing had ever happened to it. They are seriously top notch!
-
May 2020 by Brian
I went to Castle Collision on a recommendation and I'm glad I did. After my accident they made it super easy with dealing with insurance. Having a rental place right next door made the process even easier. And the work is top notch. Very happy I went there and I will be keeping them in mind if i ever need any more work.
-
March 2020 by Francisco Manrique
After looking for reputable places I chose this body Shop and I’m glad I did.They were communicative and clear and listened to all my expectations and doubts delivering great work.Mi car looks better than before and the process was smooth. Highly recommend them.
-
December 2019 by Josephine Napolitano
Thank you for extending your kindness. Had scratches on my new car that I was scared was going to cost an arm and a leg. My car looks great and made my experience so easy! Thank you!
