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August 2025 by Olivia Trevisani
My boyfriend delivered two pizzas today in 90 degree weather and the workers decided they were too busy to tip him, how generous!!
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December 2024 by Maz M
I visited Sephora at Kohl’s today and had an amazing experience! The customer service was exceptional, and the team is doing such a great job. A special shoutout to the beautiful lady Farida, who I believe is the BTL. She was absolutely amazing—so helpful and kind. Because of her and the wonderful service, I will always choose to come here. Keep up the great work
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October 2024 by Victor Delacruz
Conveniently located, good selection and prices
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October 2024 by Cynthia Alexander
Clean and spacious, customer representatives are pleasant and knowledgeable.
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September 2024 by Yeema Rashid
Went in yesterday with my husband and looked around for someone to help me. Was looking for the brand Caliray. A sales lady came up to me and literally started by telling me "we don't have a lot of brands please go elsewhere" without clearly hearing which brands I was looking for. I then asked her if they carry Huda Beauty and she quickly again said "No, we don't have that here, please try a mall". I looked around and found that they do in fact carry Huda Beauty. At this point I did not want to speak to her anymore. I asked another sales person to help me. This person also seemed reluctant to help. When I confronted her and told her the other lady told me you don't carry Huda even though you do she just shrugged. I chose to just walk away at this point. Extremely poor customer service.
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July 2024 by My Precious Kitties Nadia
I visited khol's did not go in Sephora but it did look good from a distance. Plenty of light and very stocked. People on the floor asking if I needed help when I passed by. Very friendly staff
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March 2024 by Jorge Pizarro Talavera
Very cozy place....quality products
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January 2024 by imtiaz ahmad
A decent size Sephora store within Kohl’s.Good selection and great service.
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December 2023 by Charles Mower
Excellent customer service
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November 2023 by Eddie Serrano
My wife went there this morning and the employee that was there looked like he was afraid to even come close to her when assistance was requested into finding the right foundation color. Made me feel so uncomfortable. In order to make sales and have customers return, the employees must have customer service skills, interpersonal skills, product knowledge, friendliness and I could go on. It made me walk right out of the store without buying all the things I had in mind in buying. When hiring retail store members they need to have a friendly attitude. Friendliness is about being approachable, naturally welcoming. Which definitely this specific store don’t have.
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July 2023 by carolyn Soto
Horrible customer service! Waited 20 minutes for assistance was ignored while the employee chatted with a friend for over 20 minutes. There is so many other places to get your make up and hair products. I will never shop there again they need to seriously look into their staff.
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July 2023 by Sergio Ramirez
(Translated by Google) Everything very well organized easy to locate what you are looking for(Original)Todo muy bien ordenado fácil de ubicar lo que buscas
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June 2023 by Brittany Moonbeam
The saleswoman stopped what she was doing to help me find the product I was looking for, which they had! They have a ton of great products there and the staff were friendly. I like that it’s inside a Kohls too.EDIT: I returned multiple times to the Sephora to buy a product, but when they ran out they told me they weren’t able to order more and I had to go online to do it. How are the employees/ staff not capable of ordering more products? Doesn’t make sense.
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March 2023 by Mike S.
David Rosario's excellent performance as a supervisor within the Kohl's Deer Park location is a testament to his exceptional leadership skills. As a supervisor, David is known for his exceptional ability to lead by example, inspire his team to perform their best, and provide exceptional customer service. He consistently goes above and beyond to ensure that every customer is satisfied, which has earned him a reputation as a top-performing supervisor within the company.David's willingness to assist customers with their online orders is just one example of his exceptional customer service skills. His friendly and professional demeanor helped to make the online ordering process a positive experience for the customer. David's attention to detail and ability to communicate clearly and effectively helped to ensure that the customer's order was processed accurately and efficiently.In addition to his customer service skills, David is also an excellent communicator and team player. He is always willing to lend a hand and is known for his positive attitude and willingness to go the extra mile to help his team succeed. Overall, David Rosario's exceptional performance as a supervisor within the Kohl's Deer Park location is a reflection of his dedication to providing exceptional customer service, his strong leadership skills, and his commitment to excellence.- Mike S :)
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December 2022 by izzy H
Person who answered the phone was very rude after I patiently waited 25 minutes and kindly asked her to check if something was in stock ( my boyfriend went yesterday and they told him they would have it by today). Made me feel bad after asking a simple question.However, when my boyfriend went to the store yesterday to ask about the perfume I wanted, the person was helpful and looked for the product.
