Willow Pet Hotel

Hours: Willow Pet Hotel is a caring and professional place where pets are well looked after. Many pet owners appreciate the kindness and attention given to their animals, with staff showing genuine care and understanding. The staff members are helpful and respond quickly to concerns or requests, ensuring each pet’s needs are met. The hotel is accommodating, allowing owners to bring their pets’ own food, bowls, and belongings, especially for pets with allergies or special needs. For example, some pets are given time away from others to prevent stress or discomfort. Owners also receive updates through text messages, pictures, and videos, which helps them feel connected and assured their pets are safe and happy. While some pets may experience minor issues like kennel cough, the staff promptly inform owners and take responsibility, even covering treatment costs in one case. Pet owners note that kennel cough is common and not a sign of neglect, as pets can get colds just like humans. The facility emphasizes cleanliness and safety, though a few owners suggest that thorough disinfecting could further enhance hygiene. Pets with special needs, such as those who are shy, blind, or afraid of other dogs, are given special attention in private play areas, allowing them to enjoy their stay comfortably. Many owners trust Willow Pet Hotel, citing positive experiences and ongoing loyalty. Overall, it is a place where pets are treated with kindness, respect, and personalized care, giving owners peace of mind when they need to be away.

• 0.15 miles

  

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1. Deer Park, New York