Verizon is a telecommunications business that offers cell phones, wireless plans, accessories, and more. Customers consistently praise the store for their excellent service and helpful staff. Krystal, a staff member at the Russell Cellular store in Delhi, NY, receives high praise for her knowledge, patience, and kindness. She is known for going above and beyond to assist customers, making sure they feel comfortable with their new devices and providing helpful advice. Many reviewers appreciate her personable manner and the extra effort she puts in to help with technical questions and saving money. Customers also note that she is hardworking and always busy helping multiple people at once. Overall, the store is described as a friendly place with staff dedicated to making customers’ experiences positive. The team’s dedication and expertise make Verizon a highly recommended choice for anyone looking for reliable service and attentive support.
C ame in due to keyboard was in hand writing mode. Shawn the rep was kind and courteous to help get the regular keyboard back
June 2025
Excellent service! I just upgraded to an iPhone 16. Crystal was super patient and helpful and gave me great advice. She made sure I was totally comfortable with my new phone before I left the store and gave me her card in case I got home and had any questions. The service here is truly fantastic; I can’t recommend them... read full comment
April 2025
Very professional,helpful and very knowledgeable i would tell everybody to go there for help with phones
