-
December 2023 by Mark R.
The store overall is great for the items you need. The pharmacy is always slow, seems they only have 1 person for doing checkout when you have 4 or more people in line (9) and 3 or 4 pharmacist filling orders are they not educated on the registers ?
-
August 2023 by Christian L.
Solid CVS in "swanky" Delmar, NY! Staff is quick, helpful, polite and work hard at keeping goods in stock and isles clean during pandemics.If you are dreaming about '60s Europe (like a reviewer below), or if you are barbie-jowled dummy like Leah from Brooklyn (below), or if you are 2 feet tall with no arms - don't come here. Stay in your mini-you basement daddy pays your rent for. I enjoy this CVS because: 1) large parking 2) manager comes out from the back to solve issues quickly 3) self-checkouts Review: 5
-
August 2022 by Aurora H.
I somehow agree with the other couple of reviews which they state about the employee staff not able to assist customers. I was in same situation and I just got frustrated and left the store without purchasing anything. This store is the worse, also they give you papers & papers of store receipts when you purchase an item and most of the receipt coupons are irrelevant to what i normally purchase i just throw out.
-
February 2022 by Leah J.
Delmar CVS, I just felt as if I was being filmed for some kind of hidden camera prank show. I asked two employees to help me get an item displayed on a high shelf. One of them brought me a flimsy piece of cardboard and told me to knock it down. It was challenging, and I asked about a ladder or a chair and she told me she can't let customers climb ladders for safety reasons. I responded, yes I'm asking for help from an employee. Then she said they don't even have a ladder or stool, that the store manager is just very tall but he isn't there right now. It was absolutely ridiculous.
-
September 2020 by Michael M.
Stepping into this CVS I imagined I was in 1960s Eastern Europe. Perhaps it was the stained drop ceiling, or perhaps the stained aged wall to wall industrial carpeting. Perhaps it was the dim lighting and the dust covered shelves. Perhaps it's the claustrophobic aisles. Perhaps...it's everything. This wasn't what I expected in a swank Albany suburb.If you can surmount the overwhelming sense of depression you experience entering this store, you can find most common cold cures, ointments, and the like. The sales people are typically curt, unresponsive, and fail to make eye contact. Good times.What I will give them is that this location has excellent parking, and a strategic location on Delamare and Elsemere Roads. But, I've chosen to drive to the Glenmont location as it has entered the 21st century and isn't one iota as depressing as this CVS location. I couldn't imagine entrusting them with a prescription.
-
March 2019 by Steven J.
Yup. My first pharmacy review. For a variety of reasons, we are frequent visitors to this location and we've never had a negative experience. I'm happy to report that any of the many young women with blue, pink and maybe there's a green or purple dyed hair have always been pleasant, happy, and helpful. I read a complaint about one of the counter folks stocking candy and not jumping to serve them. I look at is multitasking and I don't judge those who view this as a negative because sometimes people are in a hurry for important reasons. I tend to lean on waiting those 30 seconds won't hurt me. As for the pharmacy. They always tell me 15-20 minutes and my prescription is filled between 5-10 minutes. Gotta love underpromising and over performing. So why would anyone review a pharmacy? Here's why this store receives 5 stars beyond their great kids up front and speedy service in the pharmacy. Even including the young woman who was new and had no clue where the humidifiers were but when she happily found out where they were hidden and walked me over instead of just pointing. Oh. FIVE STARS. So my lovely wife took the family Guinea Pig to the vet. "Hattie" was diagnosed with an eye infection. I won't go into the vet (in Troy) who charged us $134 for the diagnosis, but it turns out that some prescriptions for pets can be filled at a traditional pharmacy. I said fine, I'll pick up the eye drops because I really wanted French onion dip for my chips. So I was staring at the dip thinking I really don't need chips and dip and must have looked confused (which is normal) because one of the young women came right over and asked if I needed help finding something. I said no thanks, grabbed the dip and here's where this CVS gets better. I give the pharmacy person the name of the guinea pig. Apparently she was the same person who took the prescription from my wife. As she's walking towards me, I hear her say $43. Half gasps. Tells me she'll be right back because she thinks she can find a coupon. Bing boom bam. Printer whirls. She says something to the pharmacist who signs whatever she printed. All within one minute no less and she walks over, smiles and says $15! Then she tells me it's always good to search for coupons with or without insurance, but definitely with PETS! Who knew? So if you've read this far for a pharmacy review, I'm sorry and please seek medical/therapeutic attention immediately.
-
June 2018 by Nicholas Wood
This CVS Pharmacy is open 24 hours a day, 7 days a week and 365 days a year.
-
January 2018 by Ralph R.
I found the cashier and manager to very rude at this CVS. When while shopping there the cashier left me waiting in the que for several minutes while she felt it was more important to restock the candy shelf. When I proceed with my purchase the cashier then gave me attitude when I questioned the bill because the sign had said one of the items was two for one. She snapped that I did not have a CVS card and she wasn't going to give me the sales price. Given all that had transpired I left without my purchase. I then choose to call the manager Diana who upon learning of the issue choose to solve it by hanging up on me. I am quite supprised by this because all my dealings with the corporate office have been positive. I have seen other reviwers who have had simaler issues with attidude so I suspect the issue is systemic. All in all I will never go back.
-
November 2017 by Joe S.
An hour and a half to get antibiotics. Along with issues on both of my insurance cards. Would like to say that I'll never go back but the lack of other 24/7 pharmacies makes me believe I will reluctantly be back.