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February 2024 by Justin Wood (JayJay)
Amazing store
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July 2023 by Jacquelyn Rilla
Beware when picking up prescriptions here! They gave me someone else's prescription today. I noticed before even leaving the store. They refused to do an exchange (each prescription was $115). They issued a refund and charged me again and told me it'll be back on my card within a week. I also had to wait nearly 7 hours for them to fill the script. My doctor called it in at 2pm, they sat on it until I called at 5 asking them to push it through, attempted to pick it up at 7:30 and didn't leave with the correct prescription until 845... But not without having to go back in AGAIN because they charged me for a 45 unit prescription (as im prescribed) but only gave me 30!
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July 2023 by Adam Brunelle
Make more stores like this one
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January 2022 by Keon Weigold
The slowest pharmacy known to man. Prescription called in at 1pm. Show up at 4:45 and told I need to wait 15 minutes. They have 10 people working but they never seem to get anything done in a timely manner.
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January 2022 by Chris Mikelinich
Basic pharmacy with some grocery store items
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January 2022 by Romona Appan
PHARMACY NEVER ANSWERS PHONE
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September 2020 by Michael M.
Stepping into this CVS I imagined I was in 1960s Eastern Europe. Perhaps it was the stained drop ceiling, or perhaps the stained aged wall to wall industrial carpeting. Perhaps it was the dim lighting and the dust covered shelves. Perhaps it's the claustrophobic aisles. Perhaps...it's everything. This wasn't what I expected in a swank Albany suburb.If you can surmount the overwhelming sense of depression you experience entering this store, you can find most common cold cures, ointments, and the like. The sales people are typically curt, unresponsive, and fail to make eye contact. Good times.What I will give them is that this location has excellent parking, and a strategic location on Delamare and Elsemere Roads. But, I've chosen to drive to the Glenmont location as it has entered the 21st century and isn't one iota as depressing as this CVS location. I couldn't imagine entrusting them with a prescription.
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July 2020 by Jaidev De
Had a great selection of everything, even had an aux cord, which are getting to be kind of obscure.
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March 2019 by Steven J.
Yup. My first pharmacy review. For a variety of reasons, we are frequent visitors to this location and we've never had a negative experience. I'm happy to report that any of the many young women with blue, pink and maybe there's a green or purple dyed hair have always been pleasant, happy, and helpful. I read a complaint about one of the counter folks stocking candy and not jumping to serve them. I look at is multitasking and I don't judge those who view this as a negative because sometimes people are in a hurry for important reasons. I tend to lean on waiting those 30 seconds won't hurt me. As for the pharmacy. They always tell me 15-20 minutes and my prescription is filled between 5-10 minutes. Gotta love underpromising and over performing. So why would anyone review a pharmacy? Here's why this store receives 5 stars beyond their great kids up front and speedy service in the pharmacy. Even including the young woman who was new and had no clue where the humidifiers were but when she happily found out where they were hidden and walked me over instead of just pointing. Oh. FIVE STARS. So my lovely wife took the family Guinea Pig to the vet. "Hattie" was diagnosed with an eye infection. I won't go into the vet (in Troy) who charged us $134 for the diagnosis, but it turns out that some prescriptions for pets can be filled at a traditional pharmacy. I said fine, I'll pick up the eye drops because I really wanted French onion dip for my chips. So I was staring at the dip thinking I really don't need chips and dip and must have looked confused (which is normal) because one of the young women came right over and asked if I needed help finding something. I said no thanks, grabbed the dip and here's where this CVS gets better. I give the pharmacy person the name of the guinea pig. Apparently she was the same person who took the prescription from my wife. As she's walking towards me, I hear her say $43. Half gasps. Tells me she'll be right back because she thinks she can find a coupon. Bing boom bam. Printer whirls. She says something to the pharmacist who signs whatever she printed. All within one minute no less and she walks over, smiles and says $15! Then she tells me it's always good to search for coupons with or without insurance, but definitely with PETS! Who knew? So if you've read this far for a pharmacy review, I'm sorry and please seek medical/therapeutic attention immediately.
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June 2018 by Nicholas Wood
This CVS Pharmacy is open 24 hours a day, 7 days a week and 365 days a year.
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October 2017 by Andy Arthur
Good place to get your flu shot. Usually quite quick.
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August 2017 by Jen Fox-Eacho
The CVS is open 24 hour or so if you ever need anything on the whim to go to place
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July 2017 by John T.
Busy Pharmacy; however great people. I decided to pick up a script and was taken a back how busy the pharmacy was. The drive thru line was about 5 cars deep. Essential I was waiting for a happy meal from McDonald's. No biggie I'll go inside. Mind you this was on a Tuesday night around 8pm. (It definitely felt like an outlier experience if google graphs is tracking this.) This felt like peak hours to me. I counted 6 people working in the pharmacy area. A few folks were waiting for their pick ups as well. Wow it felt like I was at Dennys waiting to be seated. I was cheerfully greeted and asked if needed assistance while I quietly waited in queue. I decided to use their Dr Scholls foot Dr insert machine while I waited . After a few minutes my order was ready and the counter clerk and pharmacist had to fixed a rebuild due to new insurance they did so helpfully and willingly. I will be back because of their service. Hopefully their turnover isn't too high they have good people here.
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May 2014 by Tim Kibler
The supervisor Samantha is very helpful and pretty!
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April 2013 by Jaime G.
Ridiculous. Left a RX to be filled they never filled it. Had to come in to find out that it expired because they forgot about it. Crappy service! Taking my RXs elsewhere.