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“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
“Sheik is the best! We have been in the store for many projects and he is always so helpful and knowledgeable about the product. No matter how busy it is he is so smooth and polite and gets through everyone. Great asset for the store!”
“As the owner and operator of Nate’s Painting & Pressure Washing, I need both knowledgeable paint reps, as well as high-quality material materials. This location as well as Catskill always delivers that for 10+ years now.”
“We love this Sherwin Williams! The ASM has helped us on many occasions as we are buying LOTS of paint for our new home! Also, Sherwin Williams has the best paint on the market!”
“Thanks for the great customer service ?I bought a few gallons of paint two years ago, never opened them... they were sitting in my house.I brought them back to be shaken and the young man working was super helpful, he brought the rolling cart to and from my car because I was unable to carry them.”
“Cara in Latham and Jeff in Albany are why I do business with Herzog's paint. Above and beyond service. I can ALWAYS count on getting my job done. See you soon. ?”
“Excellent customer service! They make sure to calibrate their machine so you get consistent and accurate color every time. They can even match Sherwin-Williams paint codes as well as scan any color off of an object for an exacting color match, as well. All of the staff are very helpful and most especially Jeff. These guys enjoy what they do and it shows!”
7AM - 5PM
1 Avis Dr, Latham
Paint Stores
“Great team woek at this paint store. They looked high and low for me when I needed a lot of special product. Kept me informed and came through. PPG Latham is the only place my company buys paint.”
8AM - 5PM
5 Walker Way Suite 2, Albany
Paint Stores
“Nick & Gus REALLY know their stuff! They got some of the best paint products for the Automotive & industrial Equipment World ????
Thanks again for all your help and direction.”
“, 1/14/25.
Hello, everyone.
I am writing to revise the negative review of the Ace Hatchet Hardware Store that I posted.
At the time when I attempted to place my order with Ace, and after weeks of contacting my financial institution, and encountering further declines against my account by other merchants, I recently have proof that my financial institution sent a debit card to me, that is defective, which causes some merchants to see an error message of decline, but, for security reasons, and due to problems with the card, the bank doesn't see it on their records, causing the conflict.
Last week, I contacted Ace, and they agreed to accept another form of payment, and delivered my order, and were accommodating by phone, which I sincerely appreciate, and am completely satisfied with the purchase, and their willingness to provide assistance, despite the misunderstanding, that was not their fault.
Currently, I am working with my financial institution, and requesting that they investigate their error, and replace the defective card to prevent further conflict.
I want to retract my prior negative posting, and thank Ace and their manager. I appologize for my misjudgment, and regret my error. I rate Ace with five stars.
I have recently received a message from Ace that their Tech Support department is currently working to resolve the accessibility issues with their mobile app, and website, which I also appreciate.
Thank you.”
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“I went into the Delmar NY store not sure which paint color I wanted. I had picked out several colors online. Trying to find the paint sample numbers was difficult, however, when I asked Alex for help, I was amazed she quickly found all of them by the name. She also patiently answered all my questions. She was professional, knowledgeable, and extremely friendly. I will pass on what great customer service I received and encourage others to shop there!”