-
April 2024 by Kate Jones
My car has been in the bay for an hour and a half. Was told it would be 15 minutes when I got here. Go somewhere else for your oil change.
-
March 2024 by Matthew Carter (LivinLegend)
Let me just say , if you need a simple oil change or an NYS inspection, SAVE yourself the time and just go to a different location! This has got to be the absolute worse location in upstate NY. It seems like no one there actually has a clue what they are doing or what is even going on. trust me, find another , you don’t want to get involved with this shop!
-
March 2024 by Kris Lane
This Valvoline is by far the most friendly one I’ve been too. From the pleasant greeting on the phone to the frantic in person interaction. Not just one of the employees but all of them. The manager Maria is amazing and explained everything in detail prior to performing work and was extremely pleasant and smile throughout the entire visit. Customer service like this is hard to find but at this Valvoline it’s second nature and you truly feel the customer comes first. Week done to you and your team Maria.
-
March 2024 by C C
Brought my trd pro 4 runner in for a state inspection. I had to stop the employee from changing my oil after asking for a inspection. He then proceeded to drop my 4 runner off the floor jack. The employee was very rude afterwards.
-
March 2024 by Janee Michel
I Was turned away by employee who said manager left and they were closing before it was even time. Terrible customer service. Just wanted a oil change. So I eent to jiffy lube up the road and was happily helped plus a free car wash. Avoid here at all cost it isn't worth the aggravation.
-
February 2024 by Nina Gaston
Truly my favorite Valvoline. I have been going here for at least a year if not more. All of the staff is so pleasant with me. And I'm always in and out. The manager Maria and another employee Michelle are truly amazing. They always laugh with me, and make me feel great. I appreciate them so much and this is definitely my favorite Valvoline that I have been to!
-
January 2024 by R Reveau
Just got home from my oil change at this location (Delmar) and had to write about this excellent experience. Yukima gave me the nicest greeting. Michelle was very kind. Both of them did a great job on my oil change. There was another staff member - I think his name was Wes - who was also friendly. My coupon was processed seamlessly. There was no pressure to purchase other services. I will return specifically to this location because of Yukima, Michelle, and Wes.
-
January 2024 by Allen Charles
Literally went to go get my oil changed a month ago and now my oil light has come on again despite the 4 month mark being no where near now. Error popped up when I had places to go too. My first experience at valvoline. thank you..
-
November 2023 by Amanda Atkinson
My car randomly started overheating this morning on my way to work. I stopped shut the car off and immediately someone helped me put antifreeze in my car and I was on my way. Very sweet!
-
October 2023 by Christoffel Janse Van Rensburg
Just stopped by this morning and was helped by Maria that was super friendly and knowledgeable.She ran a battery and then alternator test.In and out in 1 hour with a battery rep5 Star service!
-
October 2023 by Adira Tyree
I had never been to a valvoline until today. Brought in my work truck for an oil change, and these people are an absolute blast. Absolutely lovely humans. Would recommend based on the staff alone! ♡
-
August 2023 by Sigma Media
Marla, the manager, and Dahvy, who is on training, worked together very well. The service was checked and double checked. Marla was very attentive to and knowledgeable about the working parts of the engine. Dahvy and Marla were both personable. Marc.
-
August 2023 by Amanda Dyell
This is my favorite Valvoline to come to! Maria is absolutely the best every time I come she is efficient and thorough with my oil changes and inspections. The staff here is all fantastic including Michelle! I highly recommend you bring your car here you will be well taken care of. I have a brand new car and was getting my oil changed at the dealership but when I had to bring my car to Valvoline because the dealership just takes way to long and I couldn’t be without my car for a full day I brought it here and Maria informed me that my engine was really dirty because oil changes were not being done properly. I no longer bring my car to the dealership and only bring it here to keep my car running efficiently!Services: Air & cabin filter replacement
-
August 2023 by Trent Bellet
Quick and efficient and communicative about services needed and provided. They were an absolute delight and I will be returning for future service to my vehicle! Thanks y’all!
-
August 2023 by Spirit Cluster
Michelle, Harold, and Endour make a great time. They are super friendly and easygoing. You can tell they love what they doService: Oil change
