AutoZone Auto Parts on French Road in Depew, NY, is a well-regarded auto parts retailer known for its friendly and knowledgeable staff. Customers have praised employees like Carl and Peter for their helpfulness, professionalism, and willingness to go above and beyond, such as bringing parts to customers' cars and installing items like headlights and windshield wiper blades at no extra charge. Many reviews highlight the quick service and the helpful nature of the team, making it easy for customers to find the parts they need. However, there was a note about a staff member initially offering a more expensive part until the customer referred to the online stock, which was promptly resolved. Overall, AutoZone provides a positive experience for those in need of auto parts and accessories.
I showed up at closing yesterday to get coolant for my elderly co-workers car, and jack opened the doors back up for me after they locked up. We helped someone last night and that is what great customer service is. Bravo, Sir. Bravo. And thanks again!
September 2024
Carl P. helped me find everything I needed to get my brake job done and he even brought my parts out to the car. Thank you Carl!😁
February 2024
Peter was a godsend! Professional, courteous and knowledgeable. Not only did he guide me to the correct bulb, but he installed them for me and made sure my headlights were working before I left! I am very grateful?
