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January 2024 by Sara Norton
What a great gym with great people! We are visiting family (members) in Buffalo for the week and have worked out in two different locations. This Catalyst Express has everything you need or want at the gym and is very clean and well kept. We had a great workout!
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December 2023 by sandra k.
We purchased a one year membership in advance at their Eggert rd location. 3 months later, they "temporarily" closed that location. It's still closed as of this review. We didn't receive any notification by text, phone call, or otherwise of the closing or any information that they had other locations available. We thought that we had been scammed until we received a phone call that they had renewed our membership without our consent, and we now owed back payment on the membership. I am upset about their unscrupulous practices. I told Michelle to cancel our membership and close the bill out. She initially pretended to be from a collection agency until I called the number back and answered with "welcome to Catalyst Fitness." I have filed a claim with the BBB where I found 16 previous complaints of unethical practices from this company.
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November 2023 by Jerry F.
This establishment is a SHIT SHOW. Extorting $50 from me even after I've moved away is outrageous. Without my consent, they assume the right to guess my new credit card's expiration date and charge it on their own accord? They've had the audacity to sign "me" up for an entire year of membership along with a $50 "service fee." It's unconscionable. Catalyst you guys cause me nothing but grief:(((((((((( Do better Amy
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September 2023 by M L.
To busly with young college kids and loud terrible music. Girls are inappropriately dressed. KNot a very relaxing facility to exercise at. Definitely not a relaxing atmosphere.
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August 2023 by Rocco Caporicci
Thank You ! To your staff for adding new equipment and rearranging pieces for a more professional work out experience !! I take my training seriously(and it shows) so I sincerely appreciate the improvements. Special Thanks to Dave(maintenance) and Todd for taking pride in the club. Keep up the great work and again Thank You very much . Reach out if ya's need anything...big Rock.
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March 2023 by Bruce Budziszewski
All of your staff members are great helpful and make you feel welcome the equipment is clean and the people there are friendly a great place to work out
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March 2023 by Mary Sue Tichy
Very well run gym - always clean, staff is also nice and friendly making everyone feel welcome by greeting them when they come in and wishing them a good afternoon/evening when leavinganytime I’ve mentioned something like paper towel dispenser being out of towels staff always immediately addresses it
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January 2023 by Iceman
Everything you need and more! My only complaint is that the music and base is too loud. I can hear the music and feel the base through my noise canceling ear buds. I think the employees turn the volume up for themselves. No one listens to the music gyms play anymore.
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December 2022 by Chris Aldrich
Just the right size and great selection of machines. Priced right too. I've been a member for several years and love this location!
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September 2022 by Ben Dover
Was a huge fan of this gym while Amy was in charge . Until recently Jen showed up and the whole mood and atmosphere of the gym changed for the worst. The way I feel treated by Jen and viewed is truly disgraceful. She’s not a reasonable person and can be very rude. Something needs to be done about Jen and the gym would be much better off without her. She treats the guests and workers very poorly. I no longer will be coming to this gym due to the way Jen runs it now. I am truly disappointed with Jen and I hope something is done.
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September 2022 by B Greene
Wish they didn't play "news" on the televisions...not into fear and hate while improving my health.
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September 2022 by Sammy K.
Different locations have different amenities which sucks. The Seneca location has a massage chair that is horrible compared to the Broadway location which has a hydro massage chair and bed. It has all the equipment you need for a good work out. Staff is friendly at all locations. I usually visit the express locations as opposed to the main one on French which is nice. If looking for a personal trainer ask for Patrick.
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July 2022 by Bill M.
i'm giving catalyst Elmwood one star but I wish it could be zero. The manager was rude on the phone when I cancelled and the fee was ridiculous, literally cost me more than what I had paid their for the past 3 months. Almost like they know people aren't going to stay at this place. This is a tiny, yet very crowded gym in the afternoon. At this gym you will rarely get the machine you want because groups of people are always hoarding them, and your feet will stick to the floor with every step you take because they don't clean the floor, or the place. (Trash all over the bathroom) There are other options that are less busy, less expensive, less dirty. Overall, this is the worst gym experience I've had.
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July 2022 by juli d.
Small and crowded. There's a woman there that staff let claim multiple machines at once while she just stands around chatting. I nearly hurt myself on a malfunctioning machine and the staff seemed apathetic at best. Didn't even notice them put an out of commission sign on the machine, they just went right back to chit chatting with one another. Sucks because this gym is much closer to my house, but every time I go something happens that makes me regret ever going.
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June 2022 by Kim Duda
In my opinion catalyst is the best gym around. Has all the machines you need and more. Everyone at the front desk go above and beyond to help. Very out going and friendly. Great membership prices that fits everyone's needs.
