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September 2023 by Roberta Rivera Duprey
The chase bank I go to is at Penora and Broadway. I absolutely love the people that work there. They are wonderful people. Always friendly, always smiling. They always remember who I am. And extremely welcoming and helpful. I highly recommend Chase bank. I am glad I left Key Bank to join Chase Bank instead. The best experience ever.
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September 2023 by Christopher Newman
Terrible customer service. Called and explained I wasn't a customer and had a check to cash.Said all I needed is 2 forms of IDDrove to the branch after punching in all my info for 5 minutes said it was over their non customer amount.
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June 2023 by Natalia Pociecha
I’ve never seen a bank like this!! Horrible communication with customer, i was waiting for someone 15 min and finally he left ask someone and didn’t come back. I heard that they dont have to explain to me. if not them then who?
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May 2023 by Jeanie Thompson
I’ve never seen a bank like this!! It’s been one annoyance after another. Horrible communication with customers as well as completely inconvenient making a project out of something that is so simple. Lady lied to me about account changes. No drive through tellers either. I closed it immediately
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April 2023 by DeEtta GONSER
Best experience setting up checking and savings account.... was so kind with my daughter had treats and coloring for her to do while I was with the banker.
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April 2023 by Jordan Radecki (WhoopFitness)
Joseph Saad was a pleasant individual and took care of my issues! I 100% recommend this branch and would consider opening an account with them! Customer service was A++
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April 2023 by Steve K
The atm kills it for me personally. It's too embedded into the building and you literally have to grind your tires on the curb, or get out to get close enough to it comfortably. They have a Hyosung atm... and so does BOA next door, the difference is, i need 10s. BOA has them in their atm and Chase doesn't. Now if i use BOA's atm next door, they charge me $3 .. and then chases response is to charge another gd $3 on top of that. I just think they really dropped the ball on so many things at this new location and Bank of America next door is a literal slam dunk that checked every box.
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April 2023 by Jordan Radecki
Joseph Saad was a pleasant individual and took care of my issues! I 100% recommend this branch and would consider opening an account with them! Customer service was A++
